Have stayed at the Cromwell on several occasions and read most of the reviews which in some parts are all correct. Location, excellent. Staff wise, I have never had a problem, certainly on the last visit, ( Early December) the Manager went out of his way to fix me a late breakfast (11.30! ) And was very jolly.
I didn't eat there in the evening so can't comment on the food or the service, although what passed me by looked pretty good. Sadly as you climb the stairs, leaving the pleasant bar behind, things get a bit murky. The corridors and stairwells are shabby and my room(deluxe at the top/front) was large with a decent sized comfortable bed and good cotton sheets. However, the rooms smell wasn't good. A wierd mixture of cloying lilly fragrance, damp and Jeyes fluid required all the windows being opened to get rid of the smell. The damp was visibly evident on the rotting window frames in the bathroom and Vegetation rotting in the eaves of the roof immediately outside a small badly fitting metal window didn't help. Every move in the room resulted in creaks and groans and the 'give' in the floorboards would suggest reflooring is on the imminent to do list. I Paid £90.00 for this room on this occasion and wouldn't do so again.
I have also paid £60 for one of the newer,(refurbished), but much smaller rooms in the extension at the back which had none of the problems described above and I would happily book one of these again(at that price). I think if Old English are going to charge bigger bucks for the bigger rooms, They need to get a refurb team in there PDQ and start providing a bigger, better experience.
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- Also Known As:
- Cromwell Hotel Banbury