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Mercure Banbury Whately Hall Hotel
Ranked #5 of 10 Hotels in Banbury
Reviewed August 1, 2004

I stayed at this hotel about three years ago and was very impressed with the building, the grounds, the food and the service. On the strenth of this I invited friends to join me for dinner and an overnight stay recently. What a disappointment! The service was atrocious right from the start with nobody on reception for ages (ditto later the bar), when we were booked in we were allocated the wrong rooms resulting in numerous trips up and down stairs with luggage. The bar ran out of our preferred drinks after the first round. The food was mediocre, the service dreadful, verging on the rude, and after half-an-hour we tired of waiting for someone to take our orders for pudding and coffee. The hotel no longer seems to be Heritage but is now Macdonalds. A sad waste of potential.

2  Thank richardh16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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897 - 903 of 923 reviews

A TripAdvisor Member
Adderbury, Oxfordshire
12
Reviewed April 4, 2004

I was very surprised to see the review dated March 2004 entitled "bad food" as my family and I had a wonderful lunch in the non-smoking lounge in March 2004 and we really enjoyed it and thought it was excellent value for money.

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Oxford, England
15
Reviewed March 9, 2004

Nice building. Location disappointing. Food is terrible.

  • Stayed: December 2003
    • Value
    • Rooms
    • Cleanliness
    • Service
5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2017
Google Translation

  • Stayed: October 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank spdegra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhatleyHall, Front Office Manager at Mercure Banbury Whately Hall Hotel, responded to this reviewResponded October 12, 2017
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Reviewed March 23, 2016
Google Translation

  • Stayed: March 2016, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank raquelfaria29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this reviewResponded March 29, 2016

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Reviewed January 29, 2016 via mobile
Google Translation

Stayed: January 2016, traveled on business
Thank Partybear72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this reviewResponded February 1, 2016

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Reviewed December 28, 2015
Google Translation

  • Stayed: July 2015, traveled on business
    • Value
    • Rooms
    • Service
Thank 787Roy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this reviewResponded December 29, 2015

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Additional Information about Mercure Banbury Whately Hall Hotel

Address: Banbury Cross 17-19 Horse Fair, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
Location: United Kingdom > England > Oxfordshire > Banbury
Amenities:
Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Banbury
Price Range: $79 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Banbury Whately Hall Hotel 3*
Number of rooms: 69
Official Description (provided by the hotel):
3 star hotel offering 69 ensuite rooms in an idyllic 17th Century setting where Jonathan Swift wrote Gulliver's Travels in 1723. Ideal as a base for exploring the Cotswolds region, Stratford Upon Avon, Oxford, Woodstcock & Warwick. 10 minutes from Banbury railway and coach stations, 30 miles (50 km)from Birmingham Airport and easily accessible via Junction 11 of the M40. Features 7 meeting rooms accommodating up to 120 delegates, Swifts & Berkeley Restaurants and Hornton Bar. 24hrs room service and free car parking. ... more   less 
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Also Known As:
Accor Whately Hall Hotel

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