I stayed at this hotel about three years ago and was very impressed with the building, the grounds, the food and the service. On the strenth of this I invited friends to join me for dinner and an overnight stay recently. What a disappointment! The service was atrocious right from the start with nobody on reception for ages (ditto later the bar), when we were booked in we were allocated the wrong rooms resulting in numerous trips up and down stairs with luggage. The bar ran out of our preferred drinks after the first round. The food was mediocre, the service dreadful, verging on the rude, and after half-an-hour we tired of waiting for someone to take our orders for pudding and coffee. The hotel no longer seems to be Heritage but is now Macdonalds. A sad waste of potential.
- Official Description (provided by the hotel):
- 3 star hotel offering 69 ensuite rooms in an idyllic 17th Century setting where Jonathan Swift wrote Gulliver's Travels in 1723. Ideal as a base for exploring the Cotswolds region, Stratford Upon Avon, Oxford, Woodstcock & Warwick. 10 minutes from Banbury railway and coach stations, 30 miles (50 km)from Birmingham Airport and easily accessible via Junction 11 of the M40. Features 7 meeting rooms accommodating up to 120 delegates, Swifts & Berkeley Restaurants and Hornton Bar. 24hrs room service and free car parking. ... more less
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- Also Known As:
- Accor Whately Hall Hotel