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All reviewscar parknarrow entrancemurder mysterynewer partold buildingreception staffcentral locationcreaky floorboardsexecutive roomhotel is lovelyeggs benedictchurch bellsan upgradewedding receptionpubs and restaurantsstaff were excellentenjoyable stay
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Reviewed December 1, 2013

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WhatleyHall, Rooms Division Manager at Mercure Banbury Whately Hall Hotel, responded to this reviewResponded December 16, 2013

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Reviewed November 10, 2013

Three of us booked for lunch last Sunday and were nervous to find ourselves to be the only diners at a table laid in the bar! In actual fact we had a charming waitress uniquely serving us and surprise surprise the food was sensational ! Would recommend to anyone who enjoys tasty and elegantly presented food.

  • Stayed: November 2013, traveled with family
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2  Thank Emma H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhatleyHall, Rooms Division Manager at Mercure Banbury Whately Hall Hotel, responded to this reviewResponded November 12, 2013

Dear Guest,

I appreciate your kind words on our Swift Restaurant and your brief summary which lists the best values of our outlet. I will be sure pass on your kind words regarding the service and the team here to all concerned.
We look forward to see you again.

Kind Regards,

Atilla Pek
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

The location could not have been better however the hotel does need a refresh. Yes I know it old and has a certain charm but the carpets need renewing and the wifi didnt penetrate into my far flung bedroom. No lift and no one to take cases up two storeys and along a windy route. Breakfast good except for some very indifferent sausages - why do most hotels skimp there!

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Geoff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhatleyHall, Rooms Division Manager at Mercure Banbury Whately Hall Hotel, responded to this reviewResponded November 12, 2013

Dear Guest,

Thank you for your detailed feedback following your recent stay with us at Mercure Whately Hall in Banbury. I am happy to read that you enjoyed the central location of our hotel. On the other hand I am sorry to read you were dissatisfied with the hotel layout, the lift is at the far end of hotel and whilst it is possible to access the older part of the hotel without going outside it does involve a number of steps and stairs in the original 17th Century characteristic part of the hotel. You may rest assured that we have taken a good note of your comments as they offer us a valuable opportunity to monitor and continually improve our facilities and services.
Many thanks again for your valuable comments and I do hope you will choose to stay with us again in the future.


Kind Regards

Atilla Pek
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
An Accor traveler
Bridgend, United Kingdom
Reviewed November 6, 2013

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
WhatleyHall, Rooms Division Manager at Mercure Banbury Whately Hall Hotel, responded to this reviewResponded November 12, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 28, 2013

This hotel has a delightful period exterior, well documented history and pleasant gardens. It is located only a short walk from the shopping centre and pubs. The staff were efficient, helpful and accommodating. However the stairs and corridors to the upper rooms is quite a mission with large suitcases. The room although dated and basic was clean. The noise was the worst thing about this hotel having specified a quite room. The disco from a wedding downstairs kept us awake into the morning and lots of banging thereafter. Do not stay here on a Saturday night or check if they have a wedding function is my advise.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
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Thank MORREY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhatleyHall, Rooms Division Manager at Mercure Banbury Whately Hall Hotel, responded to this reviewResponded October 30, 2013

Dear Guest,

Thank you for your comments after your stay with us at Mercure Whately Hall Hotel in Banbury. We are more than happy when we receive feedback from such a senior contributor like you. I am glad to read that you enjoyed the location and the characteristic warm welcome of our historical hotel. I will be sure pass on your kind words regarding the service and the team here to all concerned. On the other hand I am truly sorry for noise disturbance occurred due to wedding party. Once you would choose to stay with us again in the future and would be pleased if you could contact me to take care of your reservations personally to ensure you have an enjoyable stay with us.

Once again many thanks and I do hope you will choose to stay with us again in the future.

Kind Regards
Atilla Pek
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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