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“Comfortable, Friendly, Welcoming,Convenient.”

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Premier Inn Basildon (Rayleigh) Hotel
Ranked #1 of 7 Hotels in Basildon
Certificate of Excellence
Caernarfon, United Kingdom
Level 6 Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Comfortable, Friendly, Welcoming,Convenient.”
Reviewed June 3, 2013

Arriving after a 300 mile drive, the last of which involved a very congested M25 on a Friday evening, I recieved a very friendly and efficient reception, the words of which though familiar, were not delivered automaton style. A personal welcome including a question as to whether it was my first visit and offering help and local information. Efficient transaction of payment on arrival and no problem in noting the small differences to my original on line booking.
The room I had was as often happens to me, over the entrance to the hotel and I was therefore in a position to keep an eye on my estate car which had stuff in it which I did not need or wish to offload. The car park being shared with the adjacent Harvester Grill, was quite full and few spaces were available. An early afternoon arrival would not have experienced this slight problem. The hotel is very conveniently placed on the A127 junction at Rayleigh Weir. Noise from the road is minimal even with the windows open.(It was hot and humid). Temperature of the spacious family room I occupied was pleasant and an electric fan was provided for the eventuality of a heatwave. Freeview television was available and wifi(30mins free) at £3 for 24hrs unlimited use was convenient for my internet radio.and laptop. The shower/toilet room layout was bigger than the Ibis style module one finds these days. The layout was reminiscent of HolidayInnExpress with a two position toilet door. More pillows than I need were available for the king size double bed.Sleep quality was excellent and I awoke refreshed and ready for the choice of full breakfast or the usual range of choice cereals, pastries fruit etc. Fresh coffee and (do-it-yourself tea). Service was efficient and attentive and the meal freshly cooked. This the best Premier I have stayed in and although not at the cheapest room rate, it was good value. If you need to in the area of Southend, Benfleet, Canvey Island or Basilidon, I would recommend the Premier Inn Rayleigh Weir.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank islander2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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359 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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  • German first
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English first
London, United Kingdom
Level 6 Contributor
245 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed May 29, 2013

Considering this hotel is in between two roads the noise is minimal. Showers are good and powerful due to the fact it was an old HI Express. Be aware you cannot get meal deals or book a table at this hotel as it does not say that on the web site. Staff are good although one lady i noticed on check in is a bit blunt. Would use again

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank justturned25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 6 Contributor
113 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 19, 2013

Check in was breezy and staff were attentive.
The rooms were larger than a standard Premier Inn; looking at the layout I think this hotel was previously a Holiday Inn express as the bathroom was the standard HI Express Layout, with a shower partitioned off from the toilet by a single 2 position door.

The bed was comfortable, and there was a good sized desk to use.
The restaurant next door was reasonable, but had a very limited choice of vegetarian options on the menu, and I opted to have a starter as a main.

The pricing seemed a little high for a Premier Inn, expecially given the location. It is called the Premier Inn Basildon (Rayleigh) Which is a bit like calling Luton airport a London airport.
This hotel is not in Basildon, but about 5 miles outside it.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 19Cam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level 3 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 18, 2013

This hotel is lovely, the staff were great and the breakfast superb. However, the car park is very tight and conjested when the restaurant next door was open. During the night we were woken by a car screetching in the car park. We initially thought this was very inconsiderate but were horrified to discover that our vehicle in the car park had been damaged! So a nice stop-over attending a party in Rayleigh cost us over £300 in car repairs. Staff were not particularly interested in assisting find the owner of the car who did the damage. Merely stating that the CCTV only covered the entrance and not the car park and was not very clear. Very disappointed.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Sandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
206 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed May 4, 2013 via mobile

Location on the side of a busy dual carriage way is not great but receptionist is very friendly, the rooms are comfortable especially the bed. Good shower and free parking. Handy Harvester next door. No phone in the room which means you can't call reception if you need anything. 30 mins free Internet is handy

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richb0510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 30, 2013

My first stay here which required 3 rooms. Excellent staff on front desk and for breakfast - which was very good with great choice and cooked to order. A bonus was that it is within the hotel. Rooms were to the usual Premier Inn high standard of comfort and cleanliness. Only drawback was difficulty parking when we arrived due to popularity of adjacent Harvester. However, we did find a space and the pressure eased during the evening.

  • Stayed April 2013, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank grahamb304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasia_Kujawa, Operations Manager at Premier Inn Basildon (Rayleigh) Hotel, responded to this review, May 2, 2013
Dear Graham B
Thank you very much for taking time and leaving lovely comments about hotel and staff. I have passed your kind remarks to them and they all are thrilled that you have enjoyed your stay with us. We look forward to welcoming you back in our Premier Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke
1 review
Reviewed April 29, 2013

Although this hotel was chosen for me, I was surprised and impressed with Premier Inn. From the booking process and communications before my trip, and the hotel itself. I was especially impressed with the breakfast and quality of in-room wi-fi. If you want a no-thrills hotel, which offers good value without compromising on quality, then this hotel is perfect.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craig K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasia_Kujawa, Operations Manager at Premier Inn Basildon (Rayleigh) Hotel, responded to this review, May 2, 2013
Dear CraigK
Thank you very much for taking time and leaving feedback about your stay in our Hotel. I have passed your kind comments to the breakfast team and they are happy that you have enjoyed your meal. We look forward to welcome you back in our Premier Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Basildon (Rayleigh) Hotel

Property: Premier Inn Basildon (Rayleigh) Hotel
Address: Arterial Road | Arterial Road, Basildon SS6 7SP, England
Location: United Kingdom > England > Essex > Basildon
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Basildon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Basildon (Rayleigh) Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
City sights or seaside charm? Get the best of both with Premier Inn Hotel Basildon Rayleigh, right between buzzing Basildon and Southend-on-Sea. And if you're here to work, we're close to key business destinations like the Lawn conference centre, too. Escape the office and stroll along Southend seafront. Get sporty - play a round at Hanover golf club or go for gold at Basildon Sporting Village. Catch a show, a film or a game of laser tag at Rayleigh Megazone. After a busy day, unwind in our tasty restaurant, spacious rooms and extra-comfy beds. Directions: From the M25 exit at Junction 29 onto the A127 towards Southend. After approximately 13 Miles exit at the Rayleigh Weir junction from the A129 to Rayleigh. Go straight over two sets of traffic lights and take the first left turn. For Tom-Tom Sat Nav appliances please enter post code SS6 7XJ. Sat Nav Directions: When programming your Sat Nav device, use the following postcode: SS6 7XJ Hotel Parking: Free on-site parking is available at this hotel. Transport and local information: Thamesway Bus Service 3 Miles Basildon Train Station 9.1 Miles, Pitsea Train Station 5.6 Miles, Wickford Train Station 5.6 Miles ... more   less 
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Also Known As:
Premier Inn Basildon (Rayleigh) Hotel Basildon
Holiday Inn Basildon
Premier Inn Basildon (Rayleigh) Hotel Essex

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