Have stayed here several times before , is cheap accommodation ,(£37.00 a night ) but was always shabby and very run down , broken tiles , dirty paintwork etc. so was pleasantly surprised to find had had a face lift since my last visit . When there before , had always had a settee (2nd bed ) but this time no settee . Was staying with my son and found only a double bed , so asked to swap for twin bedded room , but told was against company policy , should have booked a family room . Next asked for extra bed linen as said was available in agreement as my son decided to sleep on floor . Also against company policy was the reply , on insistence , was told there was none available as all dirty ? As we were still not convinced , were then offered change of hotel , but when asking where and how would we get there , ( was almost midnight by now ) were told "Don't know where , and transport is up to you " VERY DISSATISFIED WITH STAFF ATTITUDE , and company policy needs some looking into !
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- Also Known As:
- Travelodge Basildon Hotel Basildon
- Basildon Travel Lodge
- Travelodge Basildon Essex