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“Don't stay there at a weekend”

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Premier Inn Basildon (East Mayne) Hotel
Ranked #2 of 7 Hotels in Basildon
Certificate of Excellence
Reviewed September 15, 2013

My wife and I booked into this hotel for two nights as we were attending a wedding in Leigh on Sea. We travelled down on Friday from Scarborough and arrived at around 10pm. We had an uneventful continental breakfast which was fairly average and left to spend the day at the wedding. I must say the staff were very helpful and I had no issues with them. Saturday evening we decided to have a meal at the Harvester which was quite poor quality and then retired for a good nights rest as we had a long drive the following day. The noise from other rooms was appalling with guests having shouting matches using the most appalling language. I have stayed at the Basildon Campanile previously and had a great meal, good service and a pleasant night. If this is sort of night I can expect at a Premier Inn I won't be going back in a hurry.

Room Tip: Don't stay there at a weekend.
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  • Stayed: September 2013, traveled as a couple
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Thank Chris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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293 - 299 of 377 reviews

Reviewed September 13, 2013

We stayed for a Sunday and Monday night in September, we were welcomed by a very pleasant receptionist who explained everything about their `goodnights sleep' policy. Our room was very clean and comfortable as was the bed, we both slept very well. All the staff we encountered were very polite and helpful. We ate at the Beefeater pub next door one evening which was o.k. We will stay here again if we can get it at the right price.

  • Stayed: September 2013, traveled as a couple
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Thank nevmand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances D, Manager at Premier Inn Basildon (East Mayne) Hotel, responded to this reviewResponded September 15, 2013

Thank you for your 5 star review. I am pleased to hear you were welcomed by a pleasant receptionist and polite staff throughout your stay. I am glad you had a great nights sleep whilst staying with us and found our rooms clean and comfortable.

For future reservations, the cheapest way of booking is through our Premier Inn website.

We hope to see you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2013

Some family and I stayed here in September 2013 for 1 night.

The hotel is very easy to find and has a good location. Plus it's close to a petrol garage and local Tesco's. The hotel and Beefeater are joined together on the same site, which is ideal to pop across for a drink and some food.

The service was very good throughout our stay. We had 1 slight issue when we noticed the bathroom hadn't been cleaned, but straight away the cleaner came and apologised personally and it was resolved.
Aside from that the hotel was very clean! The rooms were a good size, well-equipped and comfortable. We had a twin which was a double bed (as per double rooms) with a single bed on the side which would normally be a sofa. There were a selection of pillows available.
The bathroom was good too with a bath and very powerful shower.

Overall, if I was staying over in the area and needed a hotel, I'd definitely stay here!
Especially as the other Premier Inn nearby is Festival Leisure and liable to be noisy - this was very quiet!

  • Stayed: September 2013, traveled with family
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Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances D, Manager at Premier Inn Basildon (East Mayne) Hotel, responded to this reviewResponded September 15, 2013

Thank you for your 4 star review. I am pleased to hear you enjoyed your stay with us and found the location good and our rooms to be clean. Please accept my apologies for the cleanliness of the bathroom. I will feedback your comments to our housekeeping depart, to avoid such incident re-occurring, I am glad this was resolved quickly for you though.

We look forward to welcoming you back in the future.

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Reviewed September 3, 2013

I spent 9 nights in Basildon at the Premier Inn as my daughter lives local and we were visiting from Australia. I was fortunate or unfortunate to get a booking as all the other hotels were booked out. I found the room claustrophobic, and with my wife we had little room to move around.
The room was clean and serviced, we booked the full breakfast daily but it was boring and repetitive. I booked a family meal in response to an sms but when I turned up that evening the restaurant Maitre D' said it was not received. I found the restaurant beef fillet the worst I have had and overpriced for the poor quality but did not complain because of my family. There was no laundry facilities at hand but found out on the 7th day that there was one near. I would never book again except for the odd night, ok for travellers on very short stays.

Room Tip: We were given a room away from the area of the bar restaurant which would have been quiet. The bar a...
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  • Stayed: August 2013, traveled as a couple
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Thank 1xhappytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances D, Manager at Premier Inn Basildon (East Mayne) Hotel, responded to this reviewResponded September 15, 2013

Thank you for your 4 star review. I am pleased to hear you found your room to be clean. Please accept my apologies for the quality of food served to you in the restaurant, please be assured I will feedback your comments to the restaurant manager. When making your next booking please give us a call so we can allocate a different room for you on the other side of the building.

We hope to see you again in the near future.

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Reviewed September 3, 2013

Perfectly ok room (yards from a roundabout), staff ok, clean room. Nothing exceptional. Lunch in the Beafeater with a large group not impressive- it was over an hour for food to arrive from ordering for a very standard order on a quiet day and a few dishes not available.

  • Stayed: August 2013, traveled with family
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Thank H C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

We booked 2 rooms just 30 minutes before arrival and found the receptionist to be extremely courteous and even gave us upgrades. The rooms were spotless!! The staff helped us in hiring a car on a bank holiday Saturday and one of them even took us to the agency in her own car since it was raining heavily. Will definitely not hesitate to go again.

Room Tip: Make sure it's the East Mayne Watermill Premiere Inn as there are 4 in Basildon!!
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  • Stayed: August 2013, traveled on business
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Thank Jantan67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances D, Manager at Premier Inn Basildon (East Mayne) Hotel, responded to this reviewResponded September 14, 2013

Thank you for your 5 star review. I am pleased to hear you enjoyed your stay with us recently and found the staff to be great. I will pass on your feedback to the team member who dropped you off in her car.

We hope to see you again in the near future.

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Reviewed August 26, 2013 via mobile

It was our daughters engagement party so we needed a bed for the night. Found the room spotlessly clean although very small my husband and I kept tripping over one another, bathroom spotless but on the small side. Staff friendly, breakfast average but it did the job for what we wanted and only minutes away from my daughters house. At least we know its there now. Room was very warm and overlooked the roundabout and busy main road. Will ask for another room next time. Overall a good stay.

  • Stayed: August 2013
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Thank Susanpamela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frances D, Manager at Premier Inn Basildon (East Mayne) Hotel, responded to this reviewResponded September 14, 2013

Thank you for your 4 star review. I am pleased to hear you enjoyed your stay with us and found our rooms spotlessly clean and staff friendly.

We look forward to welcoming you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Basildon (East Mayne) Hotel

Address: Felmores | East Mayne, Basildon SS13 1BW, England (Formerly Watermill Travel Inn)
Location: United Kingdom > England > Essex > Basildon
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Basildon
Price Range: $59 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Basildon (East Mayne) Hotel 3*
Number of rooms: 55
Official Description (provided by the hotel):
Alongside a brook and just two minutes from the lake and woodland of Northlands Park, you'll find the Premier Inn Hotel Basildon (East Mayne) a peaceful oasis, whether you're here for work or a well-earned break. In just 20 minutes you could be sandcastle building at the great British seaside at Southend, or living it up at Basildon Sporting Village and Festival Leisure Park. And for links into London, the M25 and stations on the Fenchurch Street line are close by. Then when it's time to recharge the batteries, our tasty restaurant and big, comfy rooms will be ready and waiting. Directions: M25(J29) on to A127 to Southend. Then take A132 to Basildon, heading south to 3rd roundabout, the hotel is on left. Next to the Watermill Beefeater. Sat Nav Directions: When programming your Sat Nav device, use the following postcode: SS13 1BW Hotel Parking: Free on-site parking is available at this hotel. Transport and local information: Basildon Train Station 2 miles ... more   less 
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Also Known As:
Premier Inn Basildon (East Mayne) Hotel Essex

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