After reading the previous reviews, must agree. Rooms very very tired. Dire in fact. We overlooked shabby roofs, very dark, hot room. Double bed very small. En-suite, no bath! So small couldn't fit both of us in at the same time. Decor in en-suite yuk!!! Furniture shabby, scratched, lamp shade had stains all over it, wallpaper hanging off. Door to room very thin, so could hear everything even though at the bottom of the corridor. Ceiling creaked as the people above walked around. The corridors, lift no better, wiring falling out of trunking, skirting all marked, carpet looked shabby, dirty and very old. It was awful, we couldn't wait to leave, after looking forward to our weekend away without the children for so long. Cost us £187.00 for one night :-(.... Breakfast very ordinary and Luke warm. We had booked to have dinner on our second night, we are at home now... The leisure facilities were disgusting, so walked out.
On a more positive note - staff wonderful, courteous, friendly and very professional, such a shame the hotel decor lets them down...
The hotel is in a lovely position in Buxton and yes it is old so we expected some tired features. But the hotel, need to close down and have a good refurb. People expect more from a four * hotel.
We have used Barcelo/Puma hotels for years, but we will not be using The Palace again sadly.
I have photographs of our room if anyone would like to see them, to back up comments.
Oh yes..... Guests have to pay £4.50 per night for parking. Leisure members, do not pay... Seems unfair, when you have paid for your stay, most guests will arrive by car. Joe public cannot get in as barrier system, so why charge.....?
Really disappointed, we should be having a nice meal, drinks and evening away tonight, but we are at home.
- Official Description (provided by the hotel):
- The Victorian Palace Hotel sits in 5 acres of landscaped gardens in the spa town of Buxton. Ideally located for visiting Buxton Opera House and exploring the Peak District National Park, Britain's first National Park and one of the country's most popular walking destinations, this hotel has an imposing facade and opulent interior to provide an unforgettable backdrop for any occasion. With 122 bedrooms, including 12 premium rooms, a Health & Leisure club with swimming pool, gym and beauty rooms, and a restaurant using local ingredients to prepare British and Continental cuisine, it's the perfect spot for a country town retreat. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, Evoline ltd, Cancelon, HotelQuickly and HRS so you can book your The Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Palace Hotel Buxton
- Palace Buxton
- Buxton Hotel Palace
- Barcelo Buxton
- Hotel Palace Buxton