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All reviews lovely hotel car park front of house piping hot cooked breakfast beautiful town breakfast room couple of nights coach house garden room blue boar lovely garden following morning sunday lunch breakfast was excellent comfy bed biscuits
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Reviewed September 1, 2018 via mobile

Just returned from a relaxing midweek break at The Swan with my partner. Room was well presented with attractive botanical art. Staff were incredibly attentive and a credit to the hotel. Breakfast was uniformly fantastic with quality ingredients and a good selection. Also tried the restaurant for dinner one evening; both our meals were great and the best we had during our stay in fabulous Hay. We will definitely return when next in the area.

Stayed: August 2018, traveled as a couple
2  Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swanathay123, General Manager at The Swan at Hay, responded to this reviewResponded September 20, 2018

Thank you, Mark, for such a kind review and also for choosing The Swan for your mini-break. The kitchen brigade will be delighted by your feedback of the food, an area we are working extremely hard to improve. Hopefully we will get the opportunity of welcoming you back very soon.

kindest regards,

Adrian Wilson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2018 via mobile

We popped here for a couple of nights.

All started well with a good car park.

Easy check in.

Nice staff. Friendly.

Big rooms. Nicely appointed. New bathrooms.

Breakfast was excellent. Really good food and good service.

Hard to find anything to grumble about.

Thank you.

Stayed: August 2018, traveled as a couple
1  Thank Smallcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swanathay123, General Manager at The Swan at Hay, responded to this reviewResponded September 20, 2018

Thank you for such kinds words following your visit to The Swan. The team are working really hard to provide the best service we can and I am so glad you were able to enjoy the hotel and its facilities. Hopefully see you again soon in Hay!

Kindest regards,

Adrian Wilson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2018 via mobile

From the refurbished room with its character beams to the friendly welcome service and the little addition of home baked cookies in the room, I couldn't fault this hotel.
I was booked into a Standard Double Room which was located behind the main building in the old coach house. This suited me quite fine as I could park the car right outside the door. Room was large enough, refurbished and had a very comfy bed. The bathroom was brand new and spacious.
Basically located in the town centre with a short 5minute walk to Hay Castle

Stayed: August 2018, traveled solo
1  Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swanathay123, General Manager at The Swan at Hay, responded to this reviewResponded September 3, 2018

Thank you Nicole for such a kind review. I am delighted everything was to your liking at The Swan. Please come and visit us again soon.

Kindest regards,

Adrian Wilson
General Manager

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Reviewed August 22, 2018

Spacious and super comfortable areas for guests. Lovely large period sitting room. The restaurant food was excellent - especially the sweets which were "Master Chef" standard. Exceptional and attentive staff. Felt valued, engaged and looked after. Well done all.

  • Stayed: August 2018, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swanathay123, General Manager at The Swan at Hay, responded to this reviewResponded August 28, 2018

Thank you Simon for such a kind review. I am so glad you loved the hotel as much as we all do.The kitchen brigade will also be thrilled you enjoyed the food so much!
Thank you for taking the time to give us feedback.
Kindest regards,

Adrian Wilson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2018

We stayed here for the night with friends as my husband had a Glider flight the following day in Talgarth ( unfortunately did not happen due to low cloud). However that apart the stay in The Swan was excellent and we would certainly recommend, for staying the night and the food in the restaurant was of a very high quality. The rooms were very comfortable, with ample supplies of toiletries and the homemade biscuits a lovely touch. All the staff were very friendly and we would definitely go back and will also tell friends and family about our stay.

Stayed: August 2018, traveled with friends
1  Thank Louise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swanathay123, General Manager at The Swan at Hay, responded to this reviewResponded August 20, 2018

Thank you Louise for such a kind review. The team will be delighted with such positive feedback regarding your stay. Sorry to hear about your glider flight though! Hopefully we will get the opportunity of welcoming you back to The Swan soon...

kindest regards,
Adrian Wilson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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