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“Loved Hay Retreats and Hay on Wye”
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The luxurious living area with large television and leather sofas.
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The luxurious living area with large television and leather sofas.
Top floor bedroom with comfortable leather chairs for two. Top floor bedroom and en suite with double shower.
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Excellent
40 reviews
The luxurious living area with large television and leather sofas.
Top floor bedroom with comfortable leather chairs for two.
Top floor bedroom and en suite with double shower.
View of Market Street apartments from below.
Well equiped modern kitchen with washer/dryer, dish washer and gas hobs.
King size bed with Egyptian white cotton linen.
Smooth granite dining table with ornamental bowl.
Modern, well equipped kitchen
Modern bathroom with bath tub and walk-in shower.
Open living style with high quality furnishings
External view - Butter Market on first floor, Rooftops on second floor.
Views across quaint Hay-on-Wye
Medieval butter market located below the apartments
Views across Hay to the countryside beyond
Fabulous bookshops for browsing and exploring
Hay-on-Wye streets with view to historic clocktower
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 2
Hay-on-Wye, Powys, Wales

Reviews from our community

Excellent - based on 40 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
lesrob201...
Canberra, Australia
1 review
“Loved Hay Retreats and Hay on Wye”
Reviewed July 30, 2016 for a stay in June 2016

We booked this two-bedroom apartment at 12 Market Street for ourselves and adult daughter and couldn't have been happier with the accommodation - beautifully located in central Hay near the Castle in a lovely old building but very modern inclusions, including renovated bathrooms and up to date kitchen. Views over the town to the countryside were a bonus, as was the proximity to shops and restaurants. Access to the river walk was very easy and was a delight. Our time was too short and we'd love to come back and stay again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Quality accommodation in a great location.
Liked least: Stairs - both up to the flat and between floors. Not a problem for us but perhaps not suitable for people with disabilities or young children.
Traveling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLo2015
Oxford, United Kingdom
Level 4 Contributor
26 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location and quality accomodation”
Reviewed July 3, 2016 for a stay in June 2016

The location was great and the furniture and decor was excellent. Lovely kitchen with dishwasher and washing machine. There is some street noise. The market is right next door every Thursday, they sell fresh bread and nice jams. We had to go pay for parking before 8am every day. But overall a great stay.

Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carterkha...
Princes Risborough, United Kingdom
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Bliss”
Reviewed May 22, 2016 for a stay in May 2016

Fantastic location for exploring the town of books, so easy to access. The apartment was urban yet very country cozy at same time. Stayed in rooftops, and the second floor bedroom is a delight. Would like to own it if I could, so definitely would like to return sometime

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: location
Liked least: bed a little hard for me
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan_D_Hu...
Quito
Level 6 Contributor
176 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Fantastic one-bedroomed apartment in the centre of Hay-on-Wye”
Reviewed May 16, 2016 for a stay in April 2016

You couldn't be more central - right next to the market place. The one-bedroomed apartment has recently been refurbished to a very high standard. You will find all the mod cons you could possibly want.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: Extremely cetral location
Liked least: Parking
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma B
1 review
“Wonderful - lived up to every expectation”
Reviewed October 16, 2015 for a stay in October 2015

Fantastic residence. Everything was top quality. Lots of space for 2 couples. Central. Parking is a bit of a problem. Will definiately book again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Friends
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olga K
London, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Drunken revellers at night and milk delivery at 5.30am every morning, right outside the window.”
Reviewed July 25, 2015 for a stay in July 2015

Yes the apartment was very nice, although no groceries in fridge for me.. but I couldn't get to sleep till way after the pubs closed (men's club opposite) , for the shouting and singing and I was wakened at 5.30am by the delivery man to Londis with his rear lift going up and down with milk, bread etc, and carrying on a conversation with the shop owner for 20 minutes. No long lie, either - the meter in the car park (5 mins away ) must be fed by 8am. Pouring with rain - and that was my first night! Not the place for a restful break if you actually need a night's sleep.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything clean and modern
Liked least: Location very noisy
Traveling group: Solo Traveler
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 14, 2015
We’re very sorry to hear that this guest experienced some problems during their stay. Hay is a small market town, which does not have much of a night life beyond quiet evenings in the pub. We have never heard of any guest to have their sleep disturbed by ‘drunken revellers’, and have been informed that on this occasion there was a special party held by the British Legion for the Chelsea Pensioners which happens around once in ten years. This is the only time we have heard of our guests being disturbed in this way, particularly given the bedroom window is on the far side of the building some 50 meters away, and does not look out to the British Legion.

Regarding parking, prior to arrival, we send good maps to all guests showing the parking options in Hay, including three free-parking areas within a 2-3 minute walk of the apartment.

We have now spoken with the owners of Londis who were mortified to hear that our guest had been disturbed by the early delivery to their business. The owners have now contacted the delivery company to explicitly request that their drivers are considerate of noise levels when delivering early in the morning, and the owners have said their will also give attention to this when receiving any early deliveries.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barbara F
Cerritos, California
Level 6 Contributor
626 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
“Wonderful accommodations!”
Reviewed July 12, 2015 for a stay in June 2015

We stayed in the 1-bedroom apartment at 12 Buttermarket for a week in June, while touring the area. It is truly the best self-catering apartment/cottage we have ever rented. It is right in the center of town so we could easily walk to stores, including a great butcher and deli, and further afield, along the river. The apartment itself was 1st rate. It had been remodeled with top of the line furnishings, appliances, etc. It was very spacious, a rare occurrence in England and Wales. Although it is in the center of town, it was very quiet for sleeping; I think the town closes up at 5. Parking was no problem and the town is small enough that navigating on car or foot was easy. Lorna was so easy to work with - everything was just as stated. The apartment was spotless. It was great to have a washer/dryer as well. We used the apartment as a base to visit manor houses in the area and it always felt lovely to "come home" in the evening. I highly recommend this!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Conveniences
Liked least: Leaving
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Adults2
Children0
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