For a four star hotel, I felt the service could have been a little better. We went just after Christmas and all the staff looked younger than 25, therefore they didn't quite have the sort of service knowledge that you would expect from a four star hotel.
Plus the shower didnt work in one of the rooms and had to be fixed and the service in Zest Restaurant wasnt great, with the starter having to be returned as it was wrong and then the main course arriving before the new starter had been finished.
Hotel itself is really lovely but the trip was spoiled slightly by the little things that make the difference
- Official Description (provided by the hotel):
- With breathtaking views, 400 acres of picturesque parkland and a stunning 14th century manor, St. Pierre Marriott Hotel & Country Club is an idyllic retreat. Our resort, set in the rolling hills of South Wales, features the perfect blend of ancient architecture and modern amenities. Our elegant rooms offer luxury bedding, dedicated work space and 24-hour room service. A dream-like getaway for the body and soul, St. Pierre Marriott Hotel & Country Club offers a fitness club, tennis courts and outdoor activities set within the rolling Welsh countryside. Enjoy the summer days overlooking our ornamental lake or while away a winter's evening resting by spectacular log fires. When ready to dine, choose from the oak-paneled, traditional Morgans Restaurant or the contemporary Zest Bar. ... more less
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- Also Known As:
- Marriott St. Pierre Hotel And Country Club
- Marriott Chepstow
- Chepstow Marriott
- St. Pierre Marriott Hotel & Country Club Chepstow, Wales