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“Beautiful location!”

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Dunkeld House Hotel
Ranked #3 of 3 Hotels in Dunkeld
Glasgow, United Kingdom
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Beautiful location!”
Reviewed April 22, 2014

We just came back from a two night stay at the Dunkeld Hilton - absolutely gorgeous surrounding area and great food! The room was a little on the small side (even though we had paid extra for a bigger room with sofa) and there was no mini bar/ fridge which I found quite odd. Very attentive and friendly staff and impressive decor throughout the whole hotel. However, there is a slightly dated feel and I feel the place could do with a bit of updating. All in all though - great hotel! We will be back!

Room Tip: Ask for a room with a balcony
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 551KirstyM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SusanMacdonald, Guest Relations Manager at Dunkeld House Hotel, responded to this review, April 23, 2014
Thank you for your review and we are delighted you have overall enjoyed your recent stay with us and I have shared your comments with our team members. We do have an ongoing program of maintenance for our rooms and public areas and do hope to see you back at Hilton Dunkeld in the near future.
Kindest Regards
Hilton Dunkeld
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 21, 2014 via mobile

Like last time, sloppy service from extremely nonchalant staff - kept waiting ages for lunch order to be taken then even longer for it to come!!
My partner ordered another beer and is still waiting!! Having said that, they were quick enough to chase after me with the bill as I made my way to the car although my partner had already gone inside to pay it!! Never again

  • Stayed April 2014
    • Location
    • Cleanliness
Helpful?
1 Thank Lynn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SusanMacdonald, Guest Relations Manager at Dunkeld House Hotel, responded to this review, April 23, 2014
We are sorry to read you were disappointed with your stay and your feedback is appreciated. We will use the information you have provided us with to make changes and improvements within our hotel and it will assist further our aim to provide the very best customer care we possibly can.
Kindest Regards
Hilton Dunkeld
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 19, 2014

Booked for afternoon tea, description on menu didn't fit with what arrived. While sandwiches and scone were fresh the cakes were average and didn't meet expectations based on the £25 price.
Poor value for money and certainly would not recommend.

  • Stayed April 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jenny2036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SusanMacdonald, Guest Relations Manager at Dunkeld House Hotel, responded to this review, April 23, 2014
We are disappointed to read your afternoon tea experience was not as expected; your disappointment is not concurrent of our overall standards as we have many guests having afternoon tea every day and the levels of compliments are normally very high.
Kindest Regards
Hilton Dunkeld
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perthshire
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 19, 2014

Just returned from a two night stay at the Dunkeld Hilton. We were really looking forward to it as we it knew the setting was beautiful. We were surprised at the overall decor of the place. It could do with a facelift. The decor was very tired and dated. Water mark stains on the ceilings, chipped woodwork, patchy wallpaper and stained carpets. Dust was covering windowsills and mantlelpieces. Our room was the same and the beds were not comfortable.There was an overall neglected feel to the whole place. The staff were friendly and helpful although they could have been better organised in the dining room to avoid the queues building to wait for a table. The food portions were quite small and the cheese platter was a joke. The hotel was very busy but there was not enough space for everyone in the bar or lounge. If it wasn't for the beautiful weather the overall experience would have been one big let down and we certainly will not be rushing back.

Room Tip: Ask to be located at the front of the hotel and to have a room with a balcony.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DESTRESSER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SusanMacdonald, Guest Relations Manager at Dunkeld House Hotel, responded to this review, April 23, 2014
We are sorry to read your expectations were not met and be assured your feedback has been shared with our management team. Our hotel is an old building in a beautiful location we think retains its old world charm. We do have an ongoing program of maintenance for our rooms and public areas and our Food and Beverage department will review the offerings you received. Thank you for your review.
Kindest Regards
Hilton Dunkeld
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 6 Contributor
235 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed April 18, 2014

Only stayed one night on a 5PM Great Deal (and great it was) DB&B, afternoon tea, late check out and hour in the spa. Staff were very professional and friendly and the welcome dram when we arrived was well received! Room was large considering it was a standard with all the facilities required and recently redecorated. The lounge/restaurant are currently being decorated (not sure when they are carrying it out as always busy) chairs in restaurant a bit tired but did not detract from the delicious food for dinner. Afternoon tea was plentiful and varied with plenty of choice - you need a walk after! Hotel stands in some lovely grounds with walks along the Tay in both directions. My partner tells me she had a back massage in the spa which was ideal.

Room Tip: A front room has the views, back overlooks a car park but still quiet.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ianlivi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SusanMacdonald, Guest Relations Manager at Dunkeld House Hotel, responded to this review, April 23, 2014
We are really pleased that you enjoyed your stay with us and your feedback is very welcome, we do hope that you will visit us again very soon.
Kindest Regards
Hilton Dunkeld
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
Reviewed April 18, 2014

Beautiful setting, remote quiet close to a pretty town with history. Lovely area to wander and walk Staff are very helpful Rooms have good amenities such as an iron trouser press kettle coffee and tea

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tracy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SusanMacdonald, Guest Relations Manager at Dunkeld House Hotel, responded to this review, April 23, 2014
We are overjoyed your had a marvellous stay and we look forward to welcoming you back again.
Kindest Regards
Hilton Dunkeld
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
2 reviews
Reviewed April 16, 2014

Stayed one night for DBB deal. Staff were very welcoming and efficient. Hotel was full but that didn't affect the service. The quality of the food for both the evening meal and breakfast was excellent. Room was modern and probably recently up-graded in terms of decor.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 335Elspeth_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SusanMacdonald, Guest Relations Manager at Dunkeld House Hotel, responded to this review, April 18, 2014
Thank you for the fantastic review, we are pleased to read you enjoyed all aspects of your stay and we look forward to welcoming you back next time.
Kindest Regards
Hilton Dunkeld
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dunkeld House Hotel

Property: Dunkeld House Hotel
Address: Blairgowrie Road, Dunkeld PH8 0HX, Scotland
Phone Number:
Location: United Kingdom > Scotland > Perth and Kinross > Dunkeld
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Dunkeld
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dunkeld House Hotel 4*
Number of rooms: 98
Official Description (provided by the hotel):
Dunkeld House is set in its own secluded 280-acre woodland estate, on the banks of the River Tay in the beautiful Perthshire countryside. There lots to do both within the resort and the local area, making this a memorable getaway whether you are visiting for business or pleasure. The newly refurbished hotel has 98 guest rooms, Health Club with 17m indoor pool and spa. On the Estate, try your hand at clay pigeon shooting, quadbking or just enjoy one of the many tranquil woodland walks. ... more   less 
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Also Known As:
Hilton Dunkeld Perthshire Hotel Dunkeld
Hilton Dunkeld Hotel
Dunkeld House Hotel Scotland

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