We have just returned from a 5 day stay at the Esplanade Hotel in Dunoon under the management of Gary Smith. As a party of 4 ladies from Wednesbury, we went with open minds as it was our first tour with SGE Travel. Following a rocky start during the booking process (our initial April tour was cancelled) we were apprehensive about whether the tour would be going ahead. However from start to finish, our holiday was fantastic. The driver was very friendly and helpful which made for a very comfortable journey to our destination. When we arrived wh received a friendly greeting from Gary which set the tone of the holiday. Our room was delightful, overlooking the loch and as requested, was light and airy due to my sister being visually impaired.
In particular, the excellent service and lovely atmosphere in the hotel must be attributed to Gary, Sonia, Robert and Karl. Thanks also goes to the young waitresses in the dining room for their attentive service and friendliness all week.
The only negative aspect of our holiday was unfortunately due to fellow passengers on our tour who complained incessantly from the time they stepped on the coach, until they got off the coach at Walsall. I feel it necessary to apologise to all the staff, Gary in particular, on their behalf - for being completely obnoxious. Please believe me when I tell you that we are not all the same from the Midlands area! The most frustrating part of listening to their complaints was that they were totally unfounded - the hotel and its staff could not be faulted.
Thank you for a wonderful holiday.
- Official Description (provided by the hotel):
- The Esplanade Hotel is located on the West Bay, Dunoon. You are only a five mins walk away from the town centre and you can enjoy the tranquil views across the West bay. Modern and luxurious accommodation available for you during your relaxing stay. The hotel offers delicious homemade dinners and true Scottish breakfasts so you can indulge with a tipple or two from a Malt and Wine cellar. Looking forward to having your company with us at The Esplanade Hotel known as being a home away from home. ... more less
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- Also Known As:
- Esplanade Hotel Dunoon, Scotland