Good-sized rooms, but all terribly dated, desperately in need of upgrade. Corridors to rooms resemble a rabbit warren and the hotel lacked air-conditioning and had poor ventilation during recent hot spell. Appallingly slow restaurant service, both for dinner and at breakfast. Staff generally indifferent to customer needs, or rude.
Great location, with fantastic views across the Channel, especially during the Electrical storm! Close to Town centre also, but there must be better hotels available in Folkestone.
Such a shame - it has the potential to be very nice.
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- Also Known As:
- Best Western Folkestone
- Folkestone Best Western
- Best Western Clifton Hotel Folkestone, Kent, UK