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“Budget hotel with 5* staff.”

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Holiday Inn Express Folkestone Channel Tunnel
Ranked #5 of 10 Hotels in Folkestone
GreenLeadersBronze level
Rural France
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Budget hotel with 5* staff.”
Reviewed November 18, 2011

We stayed for five nights in November. The room was a touch basic for such a long stay but always thoroughly cleaned despite our shopping clutter. The staff were excellent, nothing was too much trouble. Help was offered without being asked for. The location - convenient for the tunnel although a little out of Folkestone itself. We would definitely stay there again.

Room Tip: We asked for easy access and got ground floor close to reception - perfect.
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Premonier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,219 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Surrey, UK
Level 4 Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed November 15, 2011

This is just so convenient for the Eurotunnel. It makes the next day's journey so lower in stress, that the holiday really does start when you arrive at this HIE.

The rooms are very comfortable, easily accommodating a family, and the staff are icredibly friendly even though this must have a really high turnover of one night stays.

Our kids in particular loved it, and asked if we can stay again next time we go to France.

The only negative is the small eating/bar area. When it is busy, this is packed out.

A positive is the little Tesco with petrol station nearby - very handy for filling up before a long autoroute journey.

  • Stayed June 2011, traveled with family
    • Value
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Helpful?
Thank The_Dunelmian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, Devon
Level 5 Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 10, 2011

I stayed here 2 nights as a friend was getting married nearby. The hotel was very clean, the staff were welcoming and the breakfast food was pretty good. The only thing I would say is that beacuse its address is Cheriton High Street, I assumed there would be a few pubs/restaurants within walking distance. There isn't but there is a Tesco very close if you need bits and pieces but if you want a few drinks or a meal out then exoect to have to get a taxi or drive as it's kind of stuck in the middle of nowhere with the main bulk of the high street a couple of miles away. Otherwise highly recommended, we had a pleasant stay.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank KalexPlymouth_Devon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridlington, United Kingdom
Level 3 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 8, 2011

We used the HIE as a stopping off point for the Channel Tunnel.
Arriving at 6.00pm we booked in with no trouble, and ordered a meal for 7.30pm
The room was neat and tidy, and after a small hitch with the tv (resolved in less than 3 minutes) we were able to relax.
For the eveining meal my wife had teh rib-eye and I had the pizza.
Both were above expectation for a budget hotel, and the reception staff acted as waiters and bar stewards.
The evenings sleep was very good, and then breakfast - here i have to say that this HIE was again superior to others I have stayed in, with a wider choice.
Being a regular HIE user I had used prioriy points and so, all i needed to pay for was the previous night's refreshments.
The staff, accomodation, location and food was first class - well done HIE Folkestone, and yes we will come and stay again

Room Tip: ask for the top floor
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SHIBBOLETH34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwickshire
Level 4 Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 1, 2011

This is the 4th time we have stayed at this hotel when travelling to Europe and the 4th time we have had a good experience. The staff are very friendly and helpful, the rooms are clean, quiet and comfortable (always a good night's sleep) and the complimentary breakfast provides a good start to the day. The hotel is in a great spot - there is a Tesco store and petrol station a couple of minutes away if you need any last minute items or want to fill up with petrol for the journey ahead and it's only a five minute drive to the Eurotunnel Terminal. In addition to this, it is also very good value - we paid £55 for a room. We have been so pleased with our stays here, we wouldn't look to stay anywhere else, so we'd definitely recommend this hotel to others!

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KandJWarwickshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herault, France
Level 6 Contributor
314 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed October 30, 2011

Stayed the night after hectic journey from Yorkshire en route to Picardy. The hotel has secure parking with barrier and friendly reception staff.
The room was very clean, with bright decor and furnishings. I had a restful sleep and didn't hear any noise from other guests.
Hotel is ideally located next to Eurotunnel terminal. I'll be booking again for main summer holiday in 2012.

  • Stayed October 2011, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Mootman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 28, 2011

My partner and I were heading off to France for the day and stayed here on return, our first impressions were good and stayed that way throughout our stay, the gentleman on reception upon arrival very early in the morning was welcoming and extremely helpful, on our return from France we were afforded the same level of service with different staff. We had previously read the reviews on this hotel and in particular the breakfast prior to our stay, I have to say we were not disappointed. We would not hesitate to recommend this Hotel to anyone based on the friendliness, service and value for money

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharon s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Property: Holiday Inn Express Folkestone Channel Tunnel
Address: Cheriton High Street, Folkestone CT18 8AN, England
Phone Number:
Location: United Kingdom > England > Kent > Folkestone
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 10 Hotels in Folkestone
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Folkestone Channel Tunnel 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Hotel is situated in a prominent position alongside the M20 motorway and the hotel has ease of access to all main national and international transport links. The hotel is adjacent to the Eurotunnel Channel Tunnel terminal which provides regular services to continental Europe. Junction 12 is within a few minutes drive facilitating connection to the national motorway network, the major airports and greater London, Paris and Brussels. ... more   less 
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Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Folkestone Holiday Inn Express
Holiday Inn Express Folkestone Channel Tunnel Kent, UK

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