I booked a one night stay for my newly wed Daughter and husband. I found the reception staff to be excellent nothing was too much trouble...bubbly and chocolates etc. to be placed in the room for the newly weds on arrival.
Every thing went perfectly until breakfast the next morning where they were met by indifferent staff, uncleared tables, mixed up food orders, and appalling slow service...the toast almost failed to arrive and only did so after my son in law chased it up several times and then it was at the end of the meal. My daughter and son in law were not an isolated case with plenty of other people suffering the same fate!
Come on Briar Court this is not acceptable and you need to address this promptly...
- Official Description (provided by the hotel):
- The Briar Court Hotel combines great service with flexible facilities and delicious food, making it the ideal venue for your business event. From the moment you arrive, our friendly staff are on hand to take care of all your business needs, leaving you free to relax and concentrate on your business. ... more less
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