We happened to find this hotel by chance, as we needed a long term place to stay whilst our house was under repair. From day one I was bowled over by the friendly staff and the hotel itself. The staff are the key point to this hotel, every member I spoke to went out of their way to help and accommodate us throughout. The quality of the rooms are quite good, but the are dated. However, the price you pay for the amenities you receive is fantastic. You get a kitchenette area with hob, fridge and microwave which really helps you to save money and feel slightly better about living away from home for so long
Also, the flexibility of paying was a huge plus point, as we were staying on a TBA basis and weren't sure when we would eventually leave. The staff once again were fantastic in helping us feel at ease and accommodating our needs, superb!
The cleaners were a bit sporadic however. Cleaners come once a week for the deep clean in the long stay section, but they never came on a set day. They also came at strange times during the day to empty the bins, but this wasn't a massive issue as we were usually at work.
The only snag for me was in the long term residence where we stayed, we were right by the door, and people would unfortunately slam the door on exit. However, I am being very picky here and this is not the fault of the hotel or its staff. (There is a sign on the door asking residents not to slam the door)
Overall, the facilities, price and staff in my mind make this one of the best places to stay. Definite value for money.
I would like to thank Will and Zaid for making us feel at home during our stay, a testament to the hotel! They were always a phone call away and ensured any issues we had were resolved immediately.
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