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“A Quick Stop”

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Holiday Inn Express Luton Airport
Ranked #6 of 25 Hotels in Luton
Certificate of Excellence
Jerusalem, Israel
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A Quick Stop”
Reviewed January 22, 2013

We were due to land at Luton Airport just before midnight. This meant that we couldn't pick up a car as all the agents close at 23.30.
We decided to stay overnight in one of the airport hotels.
We chose the Holiday Inn Expree as it was advertised as the nearest to the airport.
It was a five minute walk, but seemed longer as it was pouring with rain & freezing cold. (in May!)
It is a travellers hotel. Bright & cheerful...adequate.
The room offered the basic necessities. It was clean and big enough for the two of us. The bathroom was fine.
The staff were courteous.
A buffet breakfast was served. We only took coffee, but all the other guests appeared to be tucking in.
This hotel is ideal for an overnight stay. No frills, but no complaints.

  • Stayed May 2012, traveled with family
    • Value
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Helpful?
1 Thank nitzan_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Luton Airport, responded to this review, August 14, 2013
Dear nitzan_10,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you have encountered. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Canada
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed January 14, 2013

What more can I say? It really is easily walkable along a footpath to the airport, the rooms are small but have everything that you need for what is likely to be a brief visit if you're using this hotel either side of a flight and when combined with airparks park and ride car parking it is a bargainous deal. We were able to drive up to the entrance to drop off luggage before taking the car away to the park and ride. It was around 30mins to park the car, check into airparks and ride back to the hotel (the bus driver kindly dropped us at the hotel before reaching the terminal but I don't know if this is always the case!). The breakfast offer is reasonable although it can get busy and there was a temperamental coffee machine the morning we tried to use it but staff were quickly trying to sort it out. Check-in and check-out was smooth and hassle-free and all the info you need is available in advance from the website. We were genuinely impressed by the sound-proofing and had a very undisturbed night's sleep despite proximity to the airport. Ticks all the boxes for a pre- or post-flight stay.

  • Stayed December 2012, traveled with family
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Helpful?
2 Thank mrsspikes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
208 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed January 10, 2013

We used the Hotel and Parking deal for one night on December 23rd and it was fine. At check-in the staff were friendly and helpful. The room was clean and comfortable, we were within easy walking distance of the airport, and a big plus was that a Continental breakfast was available from 4.00 a.m.

  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank Wrighty50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
92 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed January 8, 2013

This was by far the cheapest UK airport hotel I’ve ever stayed at, around £40 a night cheaper than anywhere I’ve stayed before in fact and even if the hotel doesn’t fall into the luxury category it is nevertheless an extremely comfortable place to stay.

The hotel is very easy to find as there is a bus stop virtually outside served by the airport shuttle bus that operates from the railway station, a shuttle service that used to be free but which now charges £1.60 per ride. I imagine it is probably about 10 minutes to walk from the hotel to the airport buildings, but if like me you have very heavy luggage then it’s best to get the bus (paying another £1.60).

My room was very comfortable with every amenity and unusually in an airport hotel; this fresh-air fiend was able to open the window in order to air the room.

I had a surprisingly good evening meal shortly after I arrived served in the lounge by the very friendly bar staff, though breakfast the following morning was rather disappointing as items seemed to have run out without being replaced. My only complaint was that on arrival the girl on reception immediately demanded payment from me in a manner I found less than courteous. I have no objections to paying up front when staying a single night, but would have preferred a polite request to do so rather than feeling rushed when I had just arrived.

To sum up, this is an excellent airport hotel and the price makes it something of a bargain, I wouldn’t hesitate to stay here again.

  • Stayed December 2012, traveled solo
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Helpful?
2 Thank Overstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 3, 2013

Very good value. The staff when booking had been a bit sullen and it had put me off a bit. When we got there however they were extremely nice and friendly. Room cost about £50 for a family of 4 and really we couldn't have faulted it for that price. Comfortable and clean and a good atmosphere in the restaurant.

Food in restaurant was average but fine and okay value considering.

Fantastic for an overnight stay before an early flight would definitely do it again.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
1 Thank dspd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed December 31, 2012

Used this hotel as part of a "Hotel and parking" deal and was very good value.Very close to the terminal and easily walkable. Room was very clean and comftable with no aircraft noise through the triple glazed windows. Basic bar and restaurant serving simple meals.

  • Stayed December 2012, traveled solo
    • Value
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Helpful?
1 Thank Nick73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaconsfield, United Kingdom
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed December 28, 2012

You get what it says on the tin at this hotel - it is very much a business hotel for people who either have business at the airport or have very early flights. As such it serves mediocre food and the bar is functional only - no atmosphere so just functional, but the rooms are fine and it is within walking distance of the terminal building so you can forgive it's limitations

  • Stayed September 2012, traveled on business
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Helpful?
Thank RoderickG_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Luton Airport

Property: Holiday Inn Express Luton Airport
Address: 2 Percival Way, Luton LU2 9GP, England
Phone Number:
Location: United Kingdom > England > Bedfordshire > Luton
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 25 Hotels in Luton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Luton Airport 3*
Number of rooms: 147
Official Description (provided by the hotel):
Enjoy convenient airport access at the modern Holiday Inn Express London-Luton Airport hotel. The closest hotel to Luton Airport, Holiday Inn Express London-Luton Airport is easily accessible via the airport's shuttle bus service. We're also just 4 miles from the M1 and a mile from Luton Airport Parkway train station for direct links to central London. Triple-glazed windows in all of our comfortable bedrooms help you sleep soundly and every guest can help themselves to an inclusive buffet breakfast. Host small business meetings for up to 6 people in one of Holiday Inn Express London Luton Airport's 3 naturally lit meeting rooms, all with free Wi-Fi. We're conveniently located for easyJet and Thomsonfly services, and major businesses like Siemens and Ernst & Young are just a mile from our hotel in Capability Green Business Park. For a fun family day out, head to Whipsnade Zoo 10 miles from the hotel. You can pick up last-minute holiday essentials at The Mall Arndale, 2 miles away in Luton town centre. Plan your day via our free Wi-Fi in the comfort of the lounge. You can watch planes land as you dine in our bright Great Room, and mingle over drinks in the Lobby bar where friendly Holiday Inn Express London-Luton Airport staff are on hand around the clock. ... more   less 
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Also Known As:
Holiday Inn Express Luton Airport Hotel Luton

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