We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Service none existent”

Grosvenor Casino Luton
Ranked #6 of 33 things to do in Luton
More attraction details
Attraction details
Owner description: Grosvenor Casino Luton is a vibrant and diverse leisure destination which boasts an a la carte restaurant, sports lounge and late night bar which regularly hosts a variety of live entertainment. The casino also offers a comprehensive gaming experience, with numerous Roulette (including electronic terminals), Blackjack & Poker tables, plus popular Slot machines to ensure all your gaming needs are met for all level of player. Find us off Park Street West where we have free parking for all our customers and are open 24 hours a day, 7 days a week.
london
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Service none existent”
Reviewed February 6, 2013

Been a few times to eat at lunch time and the evening. At lunch time it was as if they id not want to do food and in the evening I asked for a table for 4, I was told it would be about 45 min wait which I said was ok and that we would be sitting beside the bar and to let us know when it would be ready. I enquired twice if the table was ready & was told it would not be long. On the third time of asking I was told the restraunt was now closed and the manager said he could not find us even though we were sitting next to the restraunt. We were very dissapointed.

Visited March 2012
Helpful?
1 Thank LondonDogman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

152 reviews from our community

Visitor rating
    67
    54
    17
    6
    8
Date | Rating
  • English first
  • Any
English first
Luton, United Kingdom
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“Great venue”
Reviewed January 9, 2013

Like the way the bar, restaurant and gaming floor all intermingle so you can move easily from one to another. Beer is good and reasonably priced for what is almost a nightclub. Very strict on door if you look a bit tipsy but dont suppose thats a bad thing!! Some serious gamblers in here are fun to watch. Worth a night out.

Visited December 2012
Helpful?
Thank Tony190747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luton, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Made some Dough”
Reviewed January 7, 2013

Hey, i won some money. Shame there's no clock, don't realise how long you are in there. Still excellent service, Wife enjoyed blowing off some steam. Excellent therapy.

Visited January 2013
Helpful?
Thank m495060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luton, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Good bar but restaurant dissapointing”
Reviewed December 2, 2012

Visited on a Friday night for a meal with friends and unfortunately we were dissapointed with the restaurant. The staff seemed clueless and the food wasn't all it was cracked up to be. Especially for the price. However, the bar had a lovely atmosphere and the drinks were very good. Bar staff knew their stuff and were very friendly and chatty. I wont be returning to the restaurant but will definately return to the bar and casino!

Visited November 2012
Helpful?
1 Thank Tracey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luton, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“Excellent always have a great night”
Reviewed November 12, 2012

Regular customer to the casino especially the restaurant - Head Waiter always looks after us - food very good and cocktails - only moan should put tablecloths on in the restaurant looks more inviting and professional.

Visited November 2012
Helpful?
Thank Grimes82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Grosvenor Casino Luton also viewed

 

Been to Grosvenor Casino Luton? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing