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“Get what you pay for...” 2 of 5 bubbles
Review of Comfort Hotel London Luton

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Comfort Hotel London Luton
Ranked #19 of 25 Hotels in Luton
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Get what you pay for...”
2 of 5 bubbles Reviewed October 7, 2013 via mobile

Stayed at this hotel as was dropping off at Luton airport in the early hours of the morning, room was only £36 but did expect to get some sleep. Room card didn't work, reception not helpful at all. Woken up by the man in the next room having a phone conversation at 3:30 for an hour! Walls paper thin and could hear every word! Not happy. Rooms and especially the bathrooms are really shabby. Could really do with a revamp.
Would not stay again.

  • Stayed October 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Chrissyw88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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258 reviews from our community

Traveler rating
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    67
    43
    79
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 2, 2013 via mobile

Stayed here whilst in a music tour as it was in route to next destination. Parking was an issue but the night worker was very helpfull in sorting us parking options. Room was dirty with cigarette ash on window ledge and dirty carpets that didn't look like they had been cleaned in a while. There were cobwebs and every corner and edge of room was dusty and dirty so cleaning is really an issue. Train line ran right next to hotel also so rest was very difficult as was the noise from squeaking doors outside room. All in all I got 3 hours sleep in this place. Never again will I book a comfort hotel.

  • Stayed October 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rootsman75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Luton hotels

Blackpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 30, 2013

I stayed in Comfort hotel in July with my husband for 5 days. We chose this hotel because it was the best value for money. Our room was very clean and comfortable, nice decorated... the staff were excellent, very helpful , and very polite... when we sat in the lounge area, were served with coffee, they also had time to talk to us every day for a few minutes. We would definitely stay there again, also will recommend this hotel for everyone...

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Amalia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
37 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed September 24, 2013

For anyone on a budget and just looking an overnight stay to catch a flight the next day, then this hotel is OK.

We booked into this hotel for one night as we were due to catch an early flight the next day and upon arrival we pulled up to a dated and old fashioned hotel. The staff are helpful and friendly. Our room was not ready so we decided to catch a train into London City Centre, on our way back we were given our room keys and told our room was on the very top floor and situated at the very back plus there were no lifts so we had to drag our suitcases and hand luggage with great difficulty up here.

As we entered the room it was like stepping back in time very dated and paint peeling off walls, the bathroom was disgusting with lots of mould areas. On top of this we were right next to a train line, VERY VERY noisy, it felt as if my bed was on the tracks as I could sometimes feel it shake!

  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Emmaknows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 19, 2013

I stayed at the hotel few weeks ago. The staff were helpful and friendly. We got free upgrade to an executive double room. The room was very clean, new decorated and spacious, good location, close to train station, shops around... The hotel has the necessary that you need, free parking. I made a reservation for next week again.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank JASMINE V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
1 of 5 bubbles Reviewed September 17, 2013 via mobile

Stayed here 1 night due to a flight outta Luton. Train station directly outside of our room. The room wasnt ready when we arrived...perhaps because maid Wes texting on he phone instead of working. I decided to go outside for a smoke only to find a dead pigeon and a multitude of rat traps surrounding the building. The beds were horrible. Which was why i decided to knock myself out with a sleeping pill. I was able to seep dispite the noise and the bright lights shining directly in our room window. Four hours into our sleep, the phone started ringing for no reason. I called the desk and was told to unplug it wtf!! There is no smoking at this hotel but the smell of cigarette smoke would've been less offensive than the smell of this hotel. In fact im up writing this review because i was woken up with unasked for wake up call. When i called the desk they said unplug the phone. So i am now wide awake. I beg anyone thinking of saving money and booking a room here...dont. My friend booked this room and didnt check trip advisor first. Once i read the actual reviews i knew this would have not been considered as an option. Never ever again!!!!!!!

  • Stayed September 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Lizzy2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
1 of 5 bubbles Reviewed September 17, 2013

Stayed here 1 night due to a flight outta Luton. Train station directly outside of our room. The room wasnt ready when we arrived...perhaps because maid Wes texting on he phone instead of working. I decided to go outside for a smoke only to find a dead pigeon and a multitude of rat traps surrounding the building. The beds were horrible. Which was why i decided to knock myself out with a sleeping pill. I was able to seep dispite the noise and the bright lights shining directly in our room window. Four hours into our sleep, the phone started ringing for no reason. I called the desk and was told to unplug it wtf!! There is no smoking at this hotel but the smell of cigarette smoke would've been less offensive than the smell of this hotel. In fact im up writing this review because i was woken up with unasked for wake up call. When i called the desk they said unplug the phone. So i am now wide awake. I beg anyone thinking of saving money and booking a room here...dont. My friend booked this room and didnt check trip advisor first. Once i read the actual reviews i knew this would have not been considered as an option. Never ever again!!!!!!!

  • Stayed September 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Lizzy2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel London Luton

Property: Comfort Hotel London Luton
Address: 1 Mill Street, Luton LU1 2NA, England
Location: United Kingdom > England > Bedfordshire > Luton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #19 of 25 Hotels in Luton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Hotel London Luton 3*
Number of rooms: 44
Reservation Options:
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