I am writing this review from the hotel bed. It is 2.08 am and I cannot sleep for reasons which will become clear.
Booked this hotel purely because it was the closest one to the venue of my business meeting which will be in six hours time. Should have listened to the warning bells which rang when the receptionist quoted me a rate of "between £45-50 since its our last room".
Flight arrived late, got to hotel at 11.30 pm, no receptionist, just lots of drunken revellers who assumed that because I was of asian appearance I must be the taxi driver they were waiting for. (no amount of denial would persuade them otherwise).
Waited at reception desk for a total of twenty minutes during which I actually called the hotel several times in an effort to get someone to attend the desk. No joy. Eventually fought my way through the aforementioned inebriated crowd to get the attention of the bar person, who as it happened was also the receptionist. She finally came through to reception, (no apology), and handed me my room bill for £75 and said "you pay in advance".
Ooookaay! I challenged the amount compared to what I had been quoted and was told that there was no way anyone at the hotel would have quoted me "between £45-50". So now I was a liar, it was a quarter past midnight and raining cats and dogs. No alternative but to take the room.
Room was a triple room so fair size. Terrible bathroom with ancient suite and ripped linoleum. Towels had seen better days. Light switch above bed loose and made a funny noise when switched on or off. Quite disconcerting.
To top it off drunken revellers refusing to disperse so can be heard clearly through the inadequate glazing.
I am not expecting five star luxury but just because this hotel is cheap doesn't mean it has to be nasty.
unfortunately, it is and I cannot recommend it.
- Official Description (provided by the hotel):
- Welcome toThe Pines Hotel, LutonThe Pines Hotel in Luton is a family run independent hotel offering guests cheap, modern and comfortable accommodation for business travellers and leisure visitors. Centrally located near the M1 motorway, Leagrave train station on the Thameslink line and London Luton Airport, the Pines is within easy reach of local, national and international destinations. Our warm and friendly hotel includes a traditional bar to enjoy a casual drink, a selection of meals and snacks in our restaurant, dedicated pool room and facilities for functions and special celebrations. We can cater for special occasions, weddings and parties which we can tailor to your individual requirements. The Pines Hotel also features a number of themed entertainment events which can be found on the ‘what’s on’ page. Whatever the reason for your visit our friendly team look forward to meeting you and providing a memorable time with us. ... more less
- Reservation Options:
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- Also Known As:
- Pines Hotel Luton