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“A VERY PLEASANT BUDGET HOTEL”

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Ibis London Luton Airport
Ranked #9 of 25 Hotels in Luton
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1,930 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (176)
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English first
Edinburgh, United Kingdom
1 review
Reviewed February 21, 2013

This hotel is perfect for when catching an early morning flight from luton airport. I stay here regularly and the staff are always helpful and polite and quick to check you in. The rooms are clean and comfortable for a short stay. My only small complaint would be limescale in the kettle but that is not a biggie.

  • Stayed February 2013, traveled solo
    • Value
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Helpful?
Thank Faceyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mlcousek_Daniel, General Manager at Ibis London Luton Airport, responded to this review, February 25, 2013
Dear Faceyb,

Thank you very much for your review. We very much appreciate your comments regarding your experiences at ibis London Luton Airport. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, we hope your next visit will be as pleasant as the previous one and we look forward to welcoming you back.
Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tamworth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 20, 2013

The hotel is very well ,situated within 10-15 minutes walk of the airport. The room was clean, comfortable and very quiet. Service was very good, and we had a "parking included" deal which proved really good value.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank SherryP984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mlcousek_Daniel, Manager at Ibis London Luton Airport, responded to this review, February 21, 2013
Dear SherryP984,
Thank you for your nice review about your stay at Ibis Luton Airport. I am really happy you found our rooms very clean and comfortable. I look forward to welcoming you back soon. Best Regards
Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 20, 2013

On our arrival at Luton airport in Jan 2013. We found that our hotel the ramada was overbooked and we were moved to the IBIS. When we got to the IBIS the entrance hall was distugtingly dirty. We opened the door to the room and found 2 single beds and there was 3 in the party. We complained and got moved to a 3 bed room. On opening this door we found that the room had not been cleaned from the previous occupant as the beds had been slept in. The toilet had wee on the edge on the whole it was disgustingly dirty and completly unacceptable. All the staff done was change the bedding and give us clean towels. We have to sleep in a room that someone else had used. PLEASE BE AWARE WHEN YOU STAY IN THE IBIS AS THEY DON'T CARE IF YOU SLEEP IN A DIRTY ROOM. WILL NEVER USE AGAIN.

Room Tip: Couldn't give rating as a minus is not on there
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  • Stayed January 2013, traveled with family
    • Value
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    • Service
Helpful?
Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mlcousek_Daniel, Manager at Ibis London Luton Airport, responded to this review, February 20, 2013
Dear Karen D,
Thank you for taking the time to tell us about your stay at the Ibis London Luton Airport, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies.
The problem you experienced was very much out of keeping with our normal standards.
Could you please kindly contact me on h1040-gm@accor.com to discuss the issues during your stay further.
I appreciate your feedback, and I hope that you will give us the opportunity to welcome you back at Ibis London Luton Airport and provide you with a genuine hassle-free experience.

Best Wishes
Daniel
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Travelers are raving about these Luton hotels

Harwich, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 19, 2013

We had a early morning flight so booked this hotel after looking at reviews from tripadvisor was not disapointed,rooms clean,free internet in rooms,and five to ten min walk to departures,would use again and recommend to anyone

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jnnvndrzndn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mlcousek_Daniel, Manager at Ibis London Luton Airport, responded to this review, February 20, 2013
Dear Traveler jnnvndrzndn,
Many thanks for your kind comments regarding stay at Ibis Luton Airport. I look forward to welcoming you back. Kind Regards
Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
234 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed February 18, 2013

Booked a twin room for a night before catching an early flight the next day. Very pleasant staff, easy check-in and easy check-out, clean comfortable room with a kettle and a flat TV (good selection of channels). The bathroom was much bigger than I thought it would be (with a bath) and the soap provided had a lovely smell ! Did not hear any plane, very well "sound -proofed".
Good evening meal in the restaurant. No problem to find space in the hotel carpark (it cost £5 for the night). I would recommend it and I would come back if I needed a hotel again at Luton airport.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Happy-and-smiling-m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mlcousek_Daniel, Manager at Ibis London Luton Airport, responded to this review, February 20, 2013
Dear Traveler Happy-and-smiling-m,

Thank you for your time to post such a nice review about your stay at Ibis Luton Airport. It is always a pleasure to recieve possitive feedback. I will share your comments with my team and look forward to welcoming you back. Best Wishes Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loughborough, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 18, 2013

A lovely hotel, with simple but well designed, comfortable rooms. A great concept. It had everything we needed. Have also booked the IBIS Budget in Leysin, Switzerland, so it wa interesting to compare. Thanks.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeandGilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mlcousek_Daniel, Manager at Ibis London Luton Airport, responded to this review, February 20, 2013
Dear MikeandGilly,

Thank you for nice comments about your stay at Ibis Luton Airport. I look forward to welcoming you back. Best Regards. Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis London Luton Airport

Property: Ibis London Luton Airport
Address: Luton Airport Spittlesea Road, Luton LU2 9NZ, England
Phone Number:
Location: United Kingdom > England > Bedfordshire > Luton
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 25 Hotels in Luton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis London Luton Airport 2*
Number of rooms: 162
Official Description (provided by the hotel):
Ibis Luton has an excellent view of the runway at London Luton Airport, which is 600 metres away. The centre of Luton is 10 minutes away. The Ibis is inviting, modern, spacious with air cooling, and has comfortable ibis sweet beds as well as power shower. Luton Airport Parkway Station is about 1 km away. Regular trains reach London St. Pancras Station in about 30 minutes. Junction 10 of the M1 motorway is within easy reach and the Shopping centre is a 10-minute drive away. ... more   less 
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Also Known As:
Ibis London Luton Airport Hotel Luton
Ibis Luton

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