My family and i have just returned from a weekend away to butlins minehead , my partner has been holidaying at butlins minehead for 10+ yrs, we have only been together for 13 months so it was my 1st time and was my last, I am 6 months pregnant with my 3rd child and had to take it easy over the weekend, The reason i am writing this shocking review is because an experience i had on saturday afternoon , my partner told me that in the past butlins has let disabled people and pregnant woman priority entrance into the centre stage & reds venues , however over the past 18 months they have introduced this new B-LINE pass system in which you PAY for a pass and are let into the venues 15 minutes before the other general public, now considering the we had 8 guests on our party and the passes are about £10 each ( i think ) it would have been expensive to purchase them, so we had to wait the general public line , upon the doors opening there was a massive rush to get to the seats upstairs and a massive queue was building for the lift so i decided to brave the stairs , as i climbed the stairs i was shoved from behind and sent crashing to the ground, my partner who was forced up the stairs by the onslaught of people only found out about this when i managed to get to my feet and tell him about it at the top of the stairs, after i had had a set down for 10 or so minutes and assured him i was fine, we went straight to complain to the guest services , who took down his mobile number and rang him about 20 minutes later , upon telling the female what had happened she was sorry ( of course) but said that there was NOTHING SHE COULD DO, my partner was angry that nothing could be done as butlins only ALLOCATE 300 B-LINE passes for each holiday and they had all gone, he was then asked to hold the line a minute, she came back on the phone as was AMAZED SO BE TOLD THAT WOULD HE LIKE TO " PURCHASE " YES PURCHASE 4 B-LINE PASSES THAT HAD BEEN RETURNED, TO ENSURE THAT IT DIDNT HAPPEN AGAIN.
I,M SORRY BUT IF BUTLINS PUTS THE POUND IN FRONT OF A HUMAN LIFE THEN THEY SHOULD BE DISGUSTED WITH THEMSELVES
- Also Known As:
- Butlins Minehead Hotel Minehead
- Butlins Hotel Minehead
- Butlins Resort
- Butlins Minehead Resort Somerset