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Reviewed August 4, 2011

We went in July for a 4 day mid week family entertainment package. We went during term time to cut down on cost and the crowds i would imagine flock there during school holidays. We have 2 children aged 2 & 3 years old and stayed in a privately owned caravan on Butlins site. Our package included the caravan & entry into Butlins for the whole time we were there.
When checking in you go directly into Butlins and they give you an envelope with the details of the caravan and how to get onto the site etc. VERY easy.
We turned up with only one pram so rented a second one from the Butlins hire shop at 5 pounds a day with a 20 pound deposit. This was adequate but not very clean.
The caravan company also informed us that we could rent bedding from the Butlins hire shop but this wasn't the case so we spent a very stressfull hour upon arrival dashing around Minhead trying to buy bedding before the shops closed. They did provide duvets & very thin pillows. I would suggest you take you own pillows.
The caravan was a bit dated but VERY clean and parking was directly next to the caravan but we didn't use the car when there as walking into the Butlins entertainment area took 5 minutes.
The caravan slept 8 so was VERY comfortable with 4 people. There is a small lake on the caravan park which was far enough away from us not to worry about the kids falling in, but if you stay here you may want to check the location of where your caravan is before hand as it's not fenced.
The kids loved it here as every morning the ducks from the lake would show up at our caravan door to be fed.
We found all the toilets on the Butlins site to be VERY clean apart from the ones in the pool area. There were employees' walking around picking up litter and emptying bins all the time and the tables in the pavillion were regulary cleaned.
We got take away pizza at "Pizza hut" where the food was good but the service "TERRIBLE". We also ate at burger king, the bakery and the "Sun & Moon" pub where the service was a bit slow but the food was GOOD. They allow kids in here.
One night we walked into Minehead town--10 mins with the prams and ate at the "Shaggy dog" pub. The menu was vast, service good, prices reasonable and they have a MASSIVE outdoor play area with a FAB climbing structure for the kids.
The entertainment on Butlins site for under 5's was VERY good. Something happening all the time. Although some of the shows went on a bit too long--even though you could walk away & come back later. I would have prefered short, sharp slots of shows even if they had to play the show twice. One Thomas the Tank show went on for almost 2 hours. The kids & adults were well and truely over it by then.
We saw the pantomine Aladin which was EXCELLENT. The puppet show was great as it only lasted 20 mins with lot's of audience participation.
All the big show's are at "Center stage" which is a beautiful theatre but they only have one lift which caused LONG lines as almost everyone there has a pram and several people in wheelchairs.
We were lucky with the weather so only used the outdoor pool which was GREAT for the little ones. Very shallow but hard to find the toilet at short notice--you have to go to the indoor pool.
We went to the fairground everyday and never had to wait to get on a ride--always good with little kids.
The indoor playground was also very good and well supervised by Butlins staff.
I was a bit surprised at how many activities you had to pay extra for...crazy golf, bouncy castle and jumping pillow. I thought these should have been included in the cost. We tried to avoid these but did get the kids faces painted which lasted several days...2 for 5 pounds. You really DON'T need to pay for the extra stuff as there is plenty to do.
There are several shops which sell all the basics and a laundry which we didn't use, although i saw a wash was 4 pounds and dryer extra.
I would recommed staying in the caravans and Butlins is an ideal holiday spot for small children. We enjoyed out 4 days there but think a week would be too long.

Room Tip: We booked our caravan over the internet on www.caravanbutlins.co.uk The communication back and forth was BRILLIANT. We were VERY happy.
  • Stayed: July 2011, traveled with family
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2  Thank liverpoolsue01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2011

This was our first family trip to Butlins, the welcoming staff were lovely BUT our accommodation (Silver rated) was extremely poor and needed a make over -tatty furnishings, water damaged ceiling, lights that didn't work, damaged and badly filled walls.

Being half board we ate within the resort but we were not overly impressed with the 'healthy eating' salad bar which was rather limited, ok if you want grease day in day out and don't mind putting on a stone during your stay; roast or fish and chips seemed to be the daily choice. We struggled for lunch as fast food was really the only option, more carbs!!!!aahhh I asked a Rep whether there was any healthier eating establishments but she said there wasn't any. If we ever go back we would definately go self catering!

The management of the free sporting activities on offer needs a serious overhaul. The amount of queuing we did was completely unacceptable. The sporting activities were a big part of our decision to come to butlins but the brochure did not state clearly enough how long customers would have to wait (and how early we would have awake to join said ques). The queuing system was also extremely disorganised, with no clear start or finish - and when the reps arrived three queuing 'points' for different activities were identified at the last minute leading to further chaos. I was extremely embarrassed to witness tensions almost leading to a fight between two men arguing about where the real queue started!

On a positive note...the evening entertainment was fab and our daughter loved the children's shows and Britain's Got Talent contestants! Centre Stage is really warm so wear light clothes! The Red coats were great too!

  • Stayed: July 2011, traveled with family
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Thank BarbcBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2011

went on a long weekend with our 7 year old granddaughter. excellent variety of shows (especially the Aladdin show),shopping and general activities.Went self catering but had plenty of choice of eating places.Only down side was you could not enter your chalet until 4pm on the Friday and had to vacate chalet by 10am on the Monday...so actually only had two days for your money!!!! Upgraded chalet to silver bungalow which was well worth it..the basic chalets are basic!!!!Take plenty of money..we spent most of our time on the twopenny arcade games..our grand-daughter spent a fortune in trying to get the free plastic toys from the machines...,.but to see her face of excitement when she won a toy was well worth the money!

Room Tip: upgrade from the basic chalet..
  • Stayed: July 2011, traveled with family
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Thank deejayMountainAsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2011

Have just got back from a great week at butlins minehead, location is great just a short walk into town, our gold apartment was nice, after reading all the awful reviews regarding cleanliness I expected the worst but we were all pleasantly surprised, beds were comfortable and rooms had lots of storage space, as a group of four aged between 20 and 30 there was so much to do in the resort including go karting , bumper boats which were great fun

  • Stayed: July 2011
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Thank Jenpink123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2011

Not a family atmosphere at this Butlins. Staff not very friendly at all, quite disinterested in fact. There is no culture or feeling of fun amongst the Butlins team and this rubs off. With a family of two kids (and one new born), we were hoping for some R+R in a friendly atmosphere - this was not the experience at Minehead. We have been to Bognor (so this is not a dig at Butlins) and we really enjoyed it. Butlins needs to inject some of the Bognor culture of fun and helpfulness into its Minehead resort!!

Room Tip: if you have a newborn, make sure you insist on a ground floor apartment. Getting up metal stairs (with a pushchair) is not easy.
  • Stayed: July 2011, traveled with family
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3  Thank Veggie1308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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