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Northfield Hotel
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Reviews (302)
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All reviewsswimming poolsteam room and jacuzzifree afternoon tealounge areas aretraditional hoteldeluxe roomtwo bottles of watercomfortable hotelsmall gymcourse evening mealsteam railwayrelaxing breakthree starlarge gardenvaried menufellow guestslarge bed
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293 - 298 of 303 reviews
Reviewed August 29, 2013

Stayed for ones night in August 2013. Was very surprised at some of the reviews. Found the staff extremely helpful and friendly, nice cosy atmosphere in the bar with a mixture of age groups. The room was excellent and lovely and clean. Would definitely recommend and would stay again. The only gripe was the previous nights bottles being thrown into the bottle bank at 7.30am on a Sunday morning.

  • Stayed: August 2013, traveled with family
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1  Thank Philippa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris L, Owner at Northfield Hotel, responded to this reviewResponded September 1, 2013

Thank-you so much for restoring my faith in what we are doing, glad you enjoyed your stay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2013

stayed for 2 nights b&b in a deluxe room which was not deluxe, it was small and not in a nice position..The lounge areas were very old fashioned and felt uninviting (I am not ready for residential home yet).the staff were good and polite We will not stay again as there are better B&B in minehead.

Room Tip: the room we had was no33.
  • Stayed: August 2013, traveled as a couple
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Thank trantham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris L, Owner at Northfield Hotel, responded to this reviewResponded August 30, 2013

Sorry that you did not enjoy your stay with us the only plus side is that you praised the staff
Am very disappointed that room 33 did not come up to your standards when it has a new £1000 6ft bed Laura Ashley furniture and a couple of easy chairs, it is by no means small and has an outlook along the coastline and towards the Quantocks it is one of my favourite rooms.
Comparing us to a B&B is very difficult pricewise as they do not pay 20%VAT to start with and do not have the facilities of an indoor pool, restaurant and 2 acres of landscaped gardens
A lot of our clientele are more mature but that is changing hence we are making a great deal of changes but gradually.
So hopefully you will continue to enjoy Minehead and will be able to book into The Parks.
Reading our guest book is like reading different reviews from a different planet!
thankfully a lot of guest's get the Northfield and what it is about and what a great team we have here.

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Reviewed August 18, 2013

We visit Minehead regularly to stay with friends, when my daughter comes she stays at the Northfields .her comment this morning;that this was the best stay she has had, the reception, welcome and service was excellent

Stayed: August 2013, traveled solo
3  Thank 186368Bartolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013

I booked a relatively expensive hotel looking for a good quality treat for my elderly Mum overnight. I am used to hotels for business and for occasional treats and thought this looked promising. To ensure that there was disabled facilities and that it would be suitable, I rang ahead and paid above the internet price after some negotiation to get it near what was apparently on offer. On arrival, there were not sufficient disabled parking places and no welcome, no information on say where to get breakfast, the pool, how the lift worked - the basics. We got no help with bags (which you need when dealing with a wobbly relative, two bags and two lift doors that have to be propped open at the same time), Mum was completely ignored throughout. The next morning at breakfast was frosty. We were ignored on arrival and eventually sat at a table. The waiter told my 89 year old mother to move, at which point I intervened and suggested he could perhaps allow her to have her breakfast there since the restaurant was half empty and no obvious need to disturb her. I mentioned with some sadness as we checked out that a little warmth would have helped and was melt with a clear outline on how they follow procedure. Not a place to revisit. Ever.

  • Stayed: August 2013, traveled with family
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3  Thank p b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris L, Owner at Northfield Hotel, responded to this reviewResponded August 28, 2013

Sorry to read that you did not enjoy your stay with us, we know that we are far from perfect, I was away at the time but Debbie assures me that assistance was offered with bags and indeed Roger our relief manager held the lift doors open for you, as for car parking we have 3 disabled bays unfortunately they must have been taken so you must have been unlucky I think this and a stressful journey tainted your opinion of us.
We are looking into breakfast seating at the moment as guest's who stay for a while like their own table. We trust you will stay again and get a true reflection of our hospitality

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Reviewed August 13, 2013

We stayed for a week arriving on the 28th July. This was our third visit since Stuart & Chris took over and I must say you can see and feel the difference they have made.
The whole atmosphere of the hotel has changed and it feels much more welcoming and friendly probably due to the hands on approach to the business from both owners.
We have never had any complaint about the food but this time it was even better than previously and we have still never managed to reach the desserts even though they look absolutely delicious.
The weather this time played its part and we spent many happy hours on the terrace with our books & lunch and drinks. Absolutely bliss.
There were about four families there with young children who were all mixing in well and a delight to see enjoying the hotel facilities including the dining room.
New lounge furniture, new carpets and many rooms having new beds make it very hard to fault any part of the hotel especially coupled with the service from the staff who cannot be faulted.
I should not really recommend this hotel too much as it will get fully booked but as we are aready booked in for our next visit I strongly recommend anyone to give it a go. You will not be disappointed.

Room Tip: Always consider upgrading your room if possible.
  • Stayed: August 2013, traveled as a couple
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1  Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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