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“Bad management”

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Convento de Alpendurada
Utrecht, The Netherlands
Level 4 Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Bad management”
Reviewed July 10, 2013

With a privileged location it is a shame how badly the convento is managed. The manager receives the guests with an unfriendly attitude and the rooms were very poorly cleaned. it is really a pity for such an amazing building in a great location. On a positive note, all the people working at the convento were very nice so in my opinion, small changes can make a huge difference!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Joana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
LISBON
Level 6 Contributor
203 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed January 3, 2008

The hotel is located about 50 Kms from Porto, north of Portugal,near the Douro and Tamega Rivers banks.
From the hill where is the hotel we enjoy a wonderful sight ot the river and green mountains.
The Hotel is in a Benedictin Convent of XII century and cover an area of 35 ha.( 350000 sq.m.)
All decoration of the hotel is an evocation of Medium Age and in the several saloons we can appreciate some very fine pieces bougt by the present owner after to rebuilt the convent that was in ruine.
The hotel has rooms in the main building and some houses isolated with a variable number of rooms.
Because the rooms were all ocupied I stayed in a small 3 rooms house with 2 couples of friends.
The house was too basic and the service to the houses was very poor. I believe that in main building rooms the decoration is much better and service more reliable.

  • Liked — Landscape and Ambiance
  • Disliked — A Lack of Professionalism in Service
  • Stayed December 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EUROPEU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Convento de Alpendurada

Property: Convento de Alpendurada
Address: Lugar do Mosteiro | Alpendurada e Matos, Alpendurada e Matos 4575-059, Portugal
Location: Portugal > Northern Portugal > Porto District > Alpendurada e Matos
Amenities:
Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Alpendurada e Matos
Hotel Class:4 star — Convento de Alpendurada 4*
Number of rooms: 44
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