Owing to our overnight stay at the hotel we decided to utilise the restaurant . Having been seated at our table and having sat patiently for ten minutes we requested some wine , as we had previously studied the highly acclaimed wine list on the internet. So far so good ! The restaurant appeared more than adequately staffed but they mostly seemed more interested in chatting amongst themselves rather than looking after customers. We had to request both the menus and water after 20 minutes as they had not been forthcoming . The food that followed was in our opinion disappointing given the west end prices attached to the dishes. Certainly not west end quality ... The steak was well done despite requesting rare , and the venison was also over cooked which is quite an achievement with such a dense meat . Admittedly the cost of the steak (£39 total salad,chips and sauce charged as accompaniments ) was omitted from the bill. Rather perversely the celebrity team from British Bake Off we're staying and dinning last night ..... I wonder what they thought ?
The staff are friendly and obliging but they lack leadership and direction . We would not return for dining
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