We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“No heating!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Good Night Inns Berkshire Arms Hotel
Ranked #13 of 17 Hotels in Newbury
Leicestershire
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“No heating!”
3 of 5 bubbles Reviewed March 19, 2013

Room was clean but lacked any drawers for clothes and only one mirror in the far corner of the room. Unfortunately the heating didn't work in our room so it was fairly cold (and no heating in the bathroom at all) but we only stayed one night so it was bearable. Even though it's next to a busy road we didn't hear the traffic but that may be because we were at the back of the building.
The Berkshire Arms next door was pleasant with really friendly staff and did a good breakfast.
Newbury isn't far away and there's a bus stop literally across the road. The jet black bus (no. 1) runs every 30 mins and currently costs £3.20 to Parkway shopping centre (March 2013).

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank candiloveholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

317 reviews from our community

Traveler rating
    75
    110
    74
    31
    27
See reviews for
80
115
18
63
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Staffs
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed February 16, 2013

Hotel is in dire need of refurbishment. BUT staff among the most friendly we have ever encountered in 10 years of business travel. And the Berkshire Inn dining next door is not to be missed. We often take “hotel picnics” ie sarnies and a bottleof wine rather than face the same “next door to Prem Inns so so restaurants”.
Well, this restaurant would put a few “gastropubs” to shame. Perfect steak, great “specials” board, all at a very decent price. What a pleasant surprise. Equally charming staff as we found in the attached hotel.
Breakfast the next day was just as good. NOT a buffet, but specific orders taken. All served and overseen/orders taken by/tables cleared by the same efficient, charming Irish restaurant manager I had collared the night before to tell him how good the restaurant was.
A seriously well sorted restaurant set-up which is, oddly enough, let down by the Prem Inn adjacent.
Refurb the hotel, the restaurant REALLY deserves it.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alp1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed February 16, 2013

We found this to be a comfortable, budget-priced hotel. It was located within easy reach of Newbury racecourse. Room was very comfortable, if showing a few minor signs of needing a bit of tlc. Breakfast was excellent; dinner reasonable but not outstanding. Staff were all very friendly, professional and helpful.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Racingfollower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 bubbles Reviewed February 6, 2013

Despite the fact that this hotel was quite empty when I stayed (they told me when I checked in), I was allocated a really noisy room above some kind of kitchen fan. It wasn't just noisy - it vibrated with the fan.

I requested a change and was led to a room that was so baking hot, it was like a sauna. Eventually, they found a third empty room but for that, I had to walk all my luggage over to an annex.

I usually love Premier Inn breakfasts but this one wasn't up to scratch. For example, the supposedly "freshly baked croissants" (according to the menu), were sitting unappetisingly in their polythene wrappers. Yoghurts weren't the advertised brand. The fresh fruit didn't look too fresh and so on.

I really wouldn't recommend this place.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Good Night Inns Berkshire Arms Hotel, responded to this review, February 8, 2013
Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and I am sorry that on this occasion we failed to provide this. Please be assured that at Premier Inn we take all feedback seriously and we would like the opportunity to investigate these issues further. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Newbury hotels

Portsmouth, United Kingdom
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed January 13, 2013

We have just returned from 2 nights at the Thatcham Premier Inn. Very impressed with the level of service and customer care. Polite, pleasant and professional. Yes, rooms are a little bit tired, but clean, comfortable and tidy. We stayed in room 1, which was massive! Staff are incredibly polite and we will be putting a trip advisor review on separately about The Berkshire Arms (the best pub and food we have had in a long, long time). If you are planning a stay in this area, and want a good, clean, tidy hotel, this is the one, but make sure that you dine in the pub - you will enjoy the food and experience.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lennohinko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 5, 2013

My family and i have just left the premier inn newbury/thatcham after staying for one night. Could not fault the stay one bit. The most comfortable bed i have ever slept in :) rooms were massive. Amanda the receptionist could not do enough to help us and helped make our stay nice and easy. Next time were down this way will definitely be staying again!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beckisabell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcestershire
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 29, 2012 via mobile

Stayed christmas night after visiting family. Room clean, bed comfortable, including the bed for our 7 year old. Breakfast plentiful if you had the space and Carla the waitress was full of smiles. My experience s you always get what you expect with Premier Inn

Stayed December 2012, traveled with family
Helpful?
Thank Bozzer66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Newbury hotels
0.0 mi away
Hare and Hounds Hotel
Hare and Hounds Hotel
#2 of 17 in Newbury
4.5 of 5 bubbles 590 reviews
0.9 mi away
Chequers Hotel
Chequers Hotel
#12 of 17 in Newbury
3.0 of 5 bubbles 309 reviews
3.7 mi away
Mercure Newbury Elcot Park Hotel
Show Prices
Show Prices
Show Prices
3.2 mi away
Doubletree by Hilton Newbury North
0.5 mi away
Donnington Grove Hotel and Country Club
3.2 mi away
Regency Park Hotel
Regency Park Hotel
#5 of 17 in Newbury
4.0 of 5 bubbles 724 reviews
Show Prices
Show Prices
Show Prices

Been to Good Night Inns Berkshire Arms Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Good Night Inns Berkshire Arms Hotel

Property: Good Night Inns Berkshire Arms Hotel
Address: Bath Road, Newbury RG7 5UX, England
Location: United Kingdom > England > Berkshire > Newbury
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #13 of 17 Hotels in Newbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — Good Night Inns Berkshire Arms Hotel 3*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hotwire, TripOnline SA, Hotel.de, Priceline, Hotels.com, Expedia, HRS, Agoda, LateRooms and Cheap Tickets so you can book your Good Night Inns Berkshire Arms Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Newbury / Thatcham Hotel Newbury
Good Night Inns Berkshire Arms Hotel Newbury, England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing