We needed a B&B as we were spending the day at the races and the evening at a party, we found this through hotels.com and it looked perfect for what we needed.
We arrived early on check in day to be told, very politely, that our room wasn't ready but it wouldn't be a problem to get checked in when we returned after the party. We were then ordered a cab which arrived promptly and we then enjoyed the day.
We arrived back at about 10pm and got checked in. First impressions of the room were good; clean and spacious. We then got into bed and it was very firm to say the least. Not a huge problem for us but may be for others.
The following morning we both had a shower. The shower head was broken, falling back on itself and spraying against the wall leaving me to hold the head. My boyfriend then got in and the pressure gradually dropped until no water came out at all - clearly everyone else was showering at the same time.
We then headed down to breakfast, a brief résumé of this is; very firm and rubbery poached eggs that had sat under a light for too long, the sausages were greasy and one had a clump of fat/lard on it. We gave up on the cooked breakfast and had tea and toast instead.
What made all of this slightly more frustrating was that the service from the staff was brilliant. Friendly, chatty, bubbly...just let down by the small things.
- Official Description (provided by the hotel):
- All you would expect from a modern Coaching Inn; don't take our word for it, read our reviews. We're rightfully proud of our Inn and particularly so of our greatest asset our staff! New for 2015 Our new restaurant THE BARN is now open!See the photos , it's stunning! Well appointed, modern bedrooms with free wireless internet; highly popular restaurant; friendly locals Pub & dining bar; Extensive free parking. Located 3 miles from M4 jct 13, and 1 mile from A34, ideally situated for business or leisure. We are just a mile from the town centre and 3 miles from the famous Newbury racecourse, and are in close proximity to all major businesses. Privately owned by the Nelsey family since 2005 this 17th Century Inn has recently been refurbished to reflect both it's heritage and the needs of both local and travelling guests. The stable and cottage style bedrooms are arranged around parking for 60+ cars, with the coach rooms being in the main inn (the stairs are a wee bit steep). Come inside to experience the warmth and style of our bar and restaurant. Relax, while you enjoy a choice of 3 real ales, beers, quality wines, excellent food, and all in the comfort of our refurbished Bar and Restaurant. The Inn keeps growing from strength to strength, thanks mainly to the friendly staff and management. But don't just take our word for it, come stay with us and find out for yourselves. We look forward to welcoming you Jonathan & Jean Nelsey and all the staff. ... more less
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- Also Known As:
- Hare And Hounds Newbury
- Hare And Hounds Hotel Newbury, England