I've been to Chenz many times over the past few years and have always had great service. On this last visit, the staff were still helpful and pleasant but the food didn't seem quite as nice as usual.
Chenz is about five minutes walk from the station and is in a good location for pubs and bars. The decor is getting on in years now but the place still looks attractive. We went around 6pm on a Saturday evening and didn't book, but since there were only two us we were able to get a table (it was a race day in Newbury so the town was busier than usual). We chose dishes from the all-you-can-eat menu and the food was decent enough, though the portions were small.
I'd stil recommend Chenz for a good meal with friends or family. It's probably not so suited for special occasions.
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