Called at this restaurant at 5.40pm 1.11.12 with my Daughter after a days shopping in York. We were told that as we had not booked 24 hours in advance with our tastecard then we could not use it. There was only 2 other diners in the restaurant and I doubt very much that it would have been fully booked at the time that we called for tea. We have been before to this restaurant a couple of times previous to getting a tastecard and loved it so we were really disappointed not to have gone. It does not say on the tastecard website that you have to book 24 hours in advance it only says you have to book via telephone with a tastecard. Why I wonder?