We were very happy with our family room - double and single in one room and twin beds in adjoining room. One small shower room was just about adequate for 5 but was spotlessly clean. Very disappointed in the standard of food at dinner which was a special celebration dinner. We would have been better off eating out. Dinner was ordered after breakfast and my vegetarian daughter ordered cheese and tomato pizza - the only pizza listed on the menu. When dinner arrived she was presented with pepperoni pizza which she couldn't eat. She was then offered two fish choices or veg lasagne. Vegetarians don't eat animals so that was no good, and she didn't want lasagne or she would have ordered it. She ended up with a plate of baked beans and no apology. Having had the order since the morning, either a request for an order change or the purchase of the correct flavour pizza could have been made.
The cutlery and glassware were dirty and chipped as were the condiment holders.
However upon checking out there were apologies and no charge for the dinner fiasco.
- Official Description (provided by the hotel):
- Delightfully situated overlooking Peasholm Park near the sea and North Bay Leisure Parks. All 14 bedrooms are en-suite and comfortably furnished to a high standard, with TV, tea/coffee facilities, clock radio and hair dryers. The Dining room offers a traditional menu with a wide variety of alternatives to choose from, including vegetarian and special diets. A full English and Continental breakfast is served daily. There is a relaxing TV/coffee lounge, a separate residents licensed bar, a patio area, border garden and guests car park. ... more less
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