i visited the hotel over the bank holiday weekend. the reception area was clean and tidy,but did not have a relaxed feel to this as you would expect. the lift was very old fashioned however a laugh remembering to close the gates once you have left it. the room was in my opinion was cramped, the furniture was old stained and beyond repair. there was a ironing board attached to the wall however i had to stand on a chair to iron our clothes as this was very high. we had to put our shoes in the drawer as there were no where to put them without falling over them as the room was so small. the en suite was clean however the shower was really small this would not accommodate the larger person. the one thing that i struggled with was the smell. i complained about his however i found the manager to be rude and arrogant, who could do with attending a course to develop his people skills. As we had booked with another couple who room was slightly better (didn't have a smell)we were unable to move hotels and that was capacity at bank holiday. the waitresses at breakfast were polite and helpful. there was a varied breakfast menu but was this worth £80 per night I do not think so. although i was not rude to any staff member i have made them aware of my intention to write this review as i was so disappointed with the response to my complaint . In my opinion the pictures on the hotels website are not a true reflection of this hotel
- Official Description (provided by the hotel):
- The Riviera Town House has a stunning central location in the heart of Scarborough. Located within yards of the town centre, restaurants, bars, theatres, South Bay beach and Spa Conference Centre. The Riviera Town House is graded by Visit Britain as bed and breakfast guest accommodation attaining the level of 4 stars with a silver award for quality and also an award for the quality of the Full English Breakfast. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Priceline and TripOnline SA so you can book your Riviera Town House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.