My parents stayed here for 2 weeks and my wife and I joined them for their final night. Overall my parents enjoyed their time here - - not least because they had what must be one of the best sea view rooms in Scarborough . Pleasant attentitve staff are another point in the hotel's favour.
Their main gripe was the quality of the food - and certainly on the night we joined them this left a lot to be desired. I won't rehearse the whole experience, just a few of the problem areas: For an appetiser I had what was billed as 'mussels in a white wine and cream sauce'. I am fairly certain The 'chef' just plonked the pre cooked mussels onto some Campbells condensed soup (you've been rumbled!). This had clearly been done quite a few hours before and then warmed in the microwave, leaving a film on the 'sauce' (paid a a £2.00 supplement for this!). This is a joke becuase it is so cheap to do this dish properly, basing it on a 'proper' fish stock. The potatoes that accompanied the mains were like bullets - some sort of roast type thing, but rock hard. They had probably again been pre cooked many hours before, left to stand and re heated. I honestly can't believe how any self respecting chef/'waiter would allow this rubbish to leave the kitchen - the most cursory visual inspection would have spotted the problem with the 'spuds'. My mother's salmon was similarly hard and tough, again the early prep' reheat trick going amiss.
Breakfast is the dreaded buffet - but not too bad as these things go
LIke many three star hotels the place needs some investment and looks a touch tired in places - but I can excuse this. It must be hard to make a living at the British seaside. I can't excuse basic catering errors.
- Official Description (provided by the hotel):
- The Ambassador Hotel combines wellbeing and relaxation with contemporary luxury, all framed beautifully by our stunning Sea-Views of the Harbour and Scarborough Castle.Indulge in complimentary Breakfast each morning. Escape to our boutique bolthole by the sea! We're perfect for group getaways, relax breaks and beach breaks. All guests receive a boutique bedroom, free wi-fi, free breakfast and free parking permit. ... more less
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- Also Known As:
- Ambassador Hotel Scarborough