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“Never Again!!”
1 of 5 bubbles Review of Ambassador Hotel

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Ambassador Hotel
Ranked #24 of 28 Hotels in Scarborough
Huddersfield, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Never Again!!”
Reviewed February 25, 2014 via mobile

*Rude Staff who ignore you, beds so hard and lumpy both me and my partner literally had bad backs from one night, food awful except breakfast that was ok, hotel tried to overcharge us by £20 when leaving and said it must of been a fault with their system??... Dirty bathrooms with side panels falling off and room with a view?? No it was a brick wall!! Never Again!!

Stayed February 2014, traveled as a couple
Helpful?
2 Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,173 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (321)
Date | Rating
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English first
Leeds, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 22, 2014

Huge room with views to die for...but there the good news ends.
Cheap mattresses made trying to sleep a bouncy experience, previous occupants copious long hair wrapped around the plug made bathing gross and the oil slick from spa day residents post massage swims made swimming disgusting.
All comments were heard by staff though nothing more...
What a shame because they have a potentially great hotel but no one seems to be bothered.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lyndalovesfood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rossendale, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 22, 2014

Stayed for one night, got our room and at first glance it looked excellent, however when we went in to the bathroom I don't think it had been updated for some years, the view we had was of the Zen garden so basically the opposite wall. The big bed was big but it was two smaller ones pushed together, still comfy though.
Went down to bar area to have some food and a drink and that's where the hotel came into its own, the staff where very helpful and friendly as we had a show to get to so they organised us a taxi, took our food order and got the food out to us asap, the food was really really tasty and look amazing on the wooded boards it was served on,
Breakfast was very good the next morning, help yourself to fresh fruit, cereal and full English to choose from.
So if you want modern bathrooms and a great view it might not be for you but if you want good service and friendly staff it may be for you.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jahn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ossett, England, United Kingdom
Level Contributor
3 reviews
Reviewed February 21, 2014

Great stay for 2 day,meals fantastic and huge,rooms great views,spa facilities first class,restaurant staff very polite and helpful,various good value with drinks and great snacks,very relaxed and rested after our two days,definitely coming back but for longer

Room Tip: Sea views if you can get them,front of hotel are best
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scarborough
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed February 18, 2014 via mobile

As a surprise for my sisters 30th I purchased 2 vouchers off Groupon for 8 of us to enjoy a relaxing day including a mud rasu treatment l, glass of prosecco, nibbles and the use of facilities. For what worked out at £25 per person it was a rather good deal however it was hardly relaxing. Workmen all over. Drilling and constant banging is not what I call relaxing. I understand maintainence needs to be done but surely not when you have put out a Groupon deal and know you are going to be busy.
The staff seemed not to cope too well with a party of 8. We were kind of left to our own devices.
A nail technician stated my sister could have her nails done at 12 noon but double booked herself and didn't have the decency to tell her until we actually enquired at 1:20pm.
The nibbles were lovely and better than expected. All in all It was a good deal at £25 and would return but preferably when the workmen aren't there!

Stayed February 2014, traveled with friends
Helpful?
Thank sallysaxo69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 16, 2014 via mobile

We have just returned from a weekend stay at this hotel. It was a lovely break and we found the location perfect for us, a 10 min walk away from the centre or a short taxi ride. Our 2nd floor room was a little on the small side and disappointing for the price we paid but the decor was quite nice, the bathroom could have done with a refurbishment but it was clean. The bar area was nice and the staff throughout the whole hotel were very friendly and helpful. We had a 3 course meal upon our arrival and we enjoyed it, didn't find it at all bland like some other reviews. We also has a lunchtime snack in the bar area which was huge! The breakfasts were your standard type self service breakfast. We used the pool which was small but nice and also the sauna (which had a sign saying our of order but many people were in and out of it and it seemed to work fine). Didn't venture onto the rooftop zen garden as the weather was a little rough! Overall we enjoyed our stay and would return if we found a cheaper deal than we paid.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jayr721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 13, 2014

Yes the edges are a bit shabby and the food is rather bland but for the price the location, upgrade (a bonus of going out of season), facilities, spa, relaxation room, zen garden (with outdoor sauna) and staff make up for all that. The decor is modern throughout and we really enjoyed our stay for the second year running. I'd recommend looking for Groupon/Wowcher deals where you get 2 - 3 nights with dinner and breakfast thrown in for £150 - 170. You really can't argue with that can you? Our daughter is 3 years old and she goes free with that. She loved every moment and the staff didn't mind her toddler ways either.

Thank you again Ambassador Spa Hotel for the happy memories you provided.

Room Tip: Ask for an upgrade if you are out of season/arrive on a week night, wait until no one else is about...
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lilla T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambassador Hotel

Property: Ambassador Hotel
Address: | The Esplanade, Scarborough Y011 2AY, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Scarborough
#8 Family Hotel in Scarborough
#13 Romantic Hotel in Scarborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ambassador Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
The Ambassador Hotel combines wellbeing and relaxation with contemporary luxury, all framed beautifully by our stunning Sea-Views of the Harbour and Scarborough Castle.Indulge in complimentary Breakfast each morning. Escape to our boutique bolthole by the sea! We're perfect for group getaways, relax breaks and beach breaks. All guests receive a boutique bedroom, free wi-fi, free breakfast and free parking permit. ... more   less 
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Also Known As:
Ambassador Hotel Scarborough

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