Stayed here last march, so impressed that booked 2 nights 7th & 8th Feb this year...How standards have dropped! First off the room, 109..as soon as we opened the door , the smell of damp overwhelmed us!! Doesnt management check the standards? I went straight to reception where I was given a different room straightaway. That room was warm and comfortable & good decor, unfortunatly, the bathroom does not match the quality of the room. Had specifically booked this hotel for the spa facilities so was very annoyed to find a notice on the sauna door stating it was broken and that the temperature of the pool was way too cool. It is February & freeezing outside, Doesnt management check the standards? Asked at reception about sauna & was told it had only just broke & they were waiting for a part! I looked on Trip Advisor & it was obvious the sauna had been out of action for about a week!! Also said they would check temperature of water but it stayed the same. As part of this deal we had an evening meal included. Had a choice of about 3 items. Had soup ..way too thick and salty, Followed by steak and ale pie... we were presented with a plate full of tinned meat with a portion of puff pastry in the middle..was disgusting. What a shame that management have let the standards of this hotel drop so dramatically, ......
- Official Description (provided by the hotel):
- The Ambassador Hotel combines wellbeing and relaxation with contemporary luxury, all framed beautifully by our stunning Sea-Views of the Harbour and Scarborough Castle.Indulge in complimentary Breakfast each morning. Escape to our boutique bolthole by the sea! We're perfect for group getaways, relax breaks and beach breaks. All guests receive a boutique bedroom, free wi-fi, free breakfast and free parking permit. ... more less
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- Also Known As:
- Ambassador Hotel Scarborough