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Reviewed March 28, 2012

Wonderful views unless your in room 21 and a few too many stairs leading to room 21!! However : Service excellent. Food excellent, compliment basket excellent. Cleanliness excellent. Nothing was too much trouble. I intend to visit Scarborough again this year and will choose Mansion House (but not room 21).

Room Tip: Nothing on the top floors as there is no elevator.
  • Stayed: March 2012, traveled on business
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1  Thank LordBrett1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2012

Even though we stayed on a Groupon offer (and sometimes you don't get the same standard of treatment) we had a friendly welcome with a complimentary glass of wine. We had a room at the rear which was fine but I'd like to try the seaview rooms at the front which look massive. The hotel is clean, well decorated, well appointed, comfortable, the breakfasts were good and the staff are friendly. What more can I say.

  • Stayed: March 2012, traveled as a couple
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2  Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2012

This was our third visit to the Mansion House and the standard was just as high as on our first. Welcoming, friendly, helpful staff, the rooms are spotlessly clean, comfortable and well appointed. The hotel is in a lovely setting with magnificent views across the bay. There is a superb choice at breakfast, with vegetarians well catered for and attentive but unobtrusive service. Thanks to Helen for her excellent eating out recommendations! We look forward to our fourth visit and would highly recommend the Mansion House to others.

  • Stayed: March 2012, traveled as a couple
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1  Thank Simmo82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falcon-360dtv, Owner at Mansion House Scarborough, responded to this reviewResponded March 26, 2012

Would just like to thank you both for sending such a lovely review and also for staying with us at the Mansion House Scarborough again. It is so nice to see regular faces here and all the staff really enjoy welcoming back returning guests. Helen is a fountain of local knowledge and is a great asset to us here. Once again thank you very much and we are looking forward to welcoming you back for the fourth time.

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Reviewed March 20, 2012

We booked the Mansion House using a Groupon deal, yes the double room was small but adequate for a two night stay. We did try to upgrade prior to arrival but all the larger rooms had been taken. So if you wish for an upgrade do this at time of your initial booking. The room was clean and gave the impression of being larger than it actually was with high ceilings and strategically placed mirrors. The room and en-suite were clean and well presented. The staff were friendly and helpful. We found the breakfast more than adequate with plenty of choice.
One area which would have made our stay more pleasant would be the possibility of ordering a pot of tea/coffee in the lounge in the afternoon. Yes, there are tea/coffee facilities in the room but to be able to sit in the lounge would have been nice, instead we walked to the Ambassador Hotel and took afternoon tea there.
An enjoyable stay with a group of friends, we would come again.

Stayed: March 2012
3  Thank mgtstout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falcon-360dtv, Owner at Mansion House Scarborough, responded to this reviewResponded March 22, 2012

All staff at the Mansion House Scarborough greatly appreciate you writing a review of our property and also for sharing this with others. We try very hard to achieve a high standard here and are committed to ensuring our guests enjoy their stay with us. In answer to your comment Coffee and Tea is available as indicated in the Information Booklet in each room, most guests take coffee or tea in the lounge which has superb sea views.

Once again thank you for staying and we hope we will be able to welcome you back soon. Like Us on Facebook to see our very latest offers.

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Reviewed March 18, 2012

Stayed at mansion house on the groupon deal and upgraded to the premier room (5)..from the minute we set foot in the door we were made to feel welcome..
Room was fab, could not have been better. Breakfast both mornings were excellent.poached eggs done to a T..

A special thanks to the young man who helped me with getting connected to the Internet..all in all it was Certainly a 10/10

  • Stayed: March 2012, traveled as a couple
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2  Thank Kendobendo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falcon-360dtv, Owner at Mansion House Scarborough, responded to this reviewResponded March 20, 2012

Thank you very much for making such sincere comments in your review of the Mansion House Scarborough and for sharing them with other guests. All of us try very hard to ensure our guests enjoy their stay at this beautiful property which is perfectly situated on the South Cliff and where you get such superb sea views. Andrew is a bit of a computer whiz, although he will be embarrassed by my telling you so and he frequently assists guests with their computer connections. We are very pleased you chose to stay at the Mansion House Scarborough and all the staff look forward to being able to welcome you back soon.

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