The receptionist would not let us check in before 3pm. But her colleague checked in other guests at 1450 hours. Beware of this female receptionist who seems to think she owns English Rose Hotels. Room had a sea view BUT requested a room near my wife's mother who is 94 years old. The allocated rooms were on the 4TH FLOOR. How could a hotel get this so wrong to put an elderly person on the TOP floor. She was 30 yards away and the telephone in her room did not work until we got it changed. BUT in our room there was a single bed in a separate room. Why did they not tell us this?. Our towels were not changed all of our holiday. The pillowcase was torn. The sheet had stains on it. The wardrobe had bits of wood to level it off with the floor. The bathroom was cleanly tiled and looked almost new. Our decorations were OK but those in the mother-in-laws needed doing. Sat at same table in dining room for breakfast until last morning when there was a note 'reserved for rooms 106/127' How dare they do this BUT then again they were in better rooms!!!!. We did not move tables and simply removed the note which did not please the waitress. On leaving when we paid for the car parking the SAME receptionist did not have the courtesy to ask us if we had a pleasant stay. Good job she did not. We have written to English Rose Hotels to express our disappointment with them. So be warned. Hotel was almost full with 2 coach loads of people. You share the same dining room and food.
- Official Description (provided by the hotel):
- Renowned for its warm Yorkshire welcome, The Clifton Hotel Scarborough offers some of the most amazing, uninterrupted sea views in Scarborough and is situated only a short distance from many of the town's attractions. This Scarborough hotel makes the perfect base for those visiting the Yorkshire Coast. ... more less
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- Also Known As:
- The Clifton Hotel Scarborough
- Clifton Hotel Scarborough