I booked 2 rooms in this hotel for a 3 and 5 night stay respectively for our daughter and family and ourselves. The hotel position is superb and the food good. I particularly liked the breakfast and the general atmosphere of the place. The lounges and bar were comfy and spacious with lovely settees. Even the lift worked to plan most of the time! Parking was a bit of a problem but nothing that couldn't be sorted out.
It was a shame therefore that the hotel was let down by poor housekeeping of the bedrooms. Ours was dirty when we arrived and showing signs from the previous occupant's tenancy. We contacted reception who sent someone to clean it when we went for a meal. The carpet was dirty, the cups and tray had tea drips and grease on them, the wardrobe had soil on the shelf, the large window ledge had heavy dust as did the headboard. The vallance was half way down the mattress where it remained for 2 days despite the bed being made. The end of the vallance therefore trailed on the carpet where it had obviously been walked over many a time. We left a note asking for the mattress to be removed and vallance amended so we weren't treading on it as we went round the bed. Neither bedrooms were hoovered during our stay and the bedside tables remained untouched. Sand was left in the base of the bath and the same dead fly took up 5 days residence in the window. Shame on the cleaners and shame on the management for not supervising properly.
We had arrived one hour early on the first day and told we could go to our room for an extra £10. I think it would have been more appropriate if that one hour had been used ensuring the rooms was cleaned properly in readiness for the next guest.
- Official Description (provided by the hotel):
- Renowned for its warm Yorkshire welcome, The Clifton Hotel Scarborough offers some of the most amazing, uninterrupted sea views in Scarborough and is situated only a short distance from many of the town's attractions. This Scarborough hotel makes the perfect base for those visiting the Yorkshire Coast. ... more less
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- Also Known As:
- The Clifton Hotel Scarborough
- Clifton Hotel Scarborough