Stayed here the end of sept for two nights. The first night we were given a room -1. This turned out to be below ground right next to the kitchens. So not only was it noisy with the clatter of dishes but had a strong food smell permeating the corridors. The room at first glance had a window which turned out to be a false bay window frame with a window that opened showing the wall paper. The room although was booked for two people had a guest bed in it also which took up all the space as it was a small bedroom to start with. There was no ventilation so as the evening progressed the room became a sauna. We complained to reception and was told to come back in the morning as the hotel was fully booked. I went back the following morning and was allocated a new room but told it would not be ready till 2pm. I was asked to vacate the room we were in by 10 to enable staff to get this ready for the next guests. Our replacement room was satisfactory.
Breakfast was very poor. Coffee and tea was in a flask that had obviously been made at the start of the morning 7ish and not replenished during the morning.
The only positives of this hotel was the location and the atmosphere.
- Official Description (provided by the hotel):
- Located in the Town Centre, the Grand Scarborough Hotel takes pride of place overlooking the town's harbour and South Bay. One of the town's landmark features and instantly recognisable on the skyline. Our location is ideal in Scarborough from which to enjoy beautiful sandy beaches, promenade walks and all that Scarborough has to offer, all within a short stroll away. LIVE entertainment is available every night with our dazzling cabaret shows featuring professional dancers and entertainers dressed in stunning costumes. We offer free wifi with all of our public spaces, along with dedicated PC terminals (small charge) for customers who do not bring their own computer. We have a range of meeting rooms, conference space with break out area and our stunning Palm Court Ballroom with majestic views of the south bay for hire, including weddings (ceremony & function). ... more less
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- Also Known As:
- Scarborough Grand Hotel
- Grand Scarborough
- The Grand Hotel Scarborough