Myself and my wife stayed here with my mother in law as a treat for a Saturday night away. The hotel is a lovely old fashioned building on the outside with modern facilities inside. We found the customer service to be excellent throughout our stay with both the reception and breakfast staff being very helpful. Our only dissapointment was due to very noisy guests around us(i.e. children running up and down the corridor late at night, and the person next door having their telly on maximum which woke us up!), which although i know can not be helped, i suspect was due to the Wedding going on downstairs. Reception showed their excellent customer service skills though by ringing the noisy room to ask them to turn the telly down which they did (they wouldnt answer the door!). So overall i would highly recommend the hotel but would either visit again during the week when there was no wedding on, or ask to be placed in a room well away from their guests (something i wish all hotels would do). P.S - this is not me being a miserable old git either as when i have been at weddings i know i am also a lot noisier/drunker!
- Official Description (provided by the hotel):
- The Crown Spa Hotel, Scarborough's first hotel built in 1845. The interior of the Crown still contains many of the original architectural features which is why it is often featured in many film and television productions. Along with an excellent restaurant the hotel includes the Crown Spa catering for spa treatments and health club facilities including 40ft pool, large Jacuzzi, 5 heat experience rooms and well appointed gym and studio. ... more less
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- Also Known As:
- The Crown Hotel Scarborough
- Crown Spa Scarborough
- Scarborough Hotel Crown