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Reviews (5,139)
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Reviewed October 18, 2017

I have stayed in many 4&5 star hotels across the world.

Checked in slightly early, staff very helpful. Room well provisioned, clean and comfortable. Dined in "Taste", the hotel restaurant, staff very helpful and friendly - food lovely and good portion sizes. Room quiet overnight, comfortable and very warm. Bath fitted 2 comfortably. Used Sap in the morning - excellent facility and that staff and patrons could not have been friendly or more helpful. Overall excellent experience, lovely hotel with genuinely friendly/ helpful staff.

Stayed: October 2017
1  Thank iandockney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Manager at The Crown Spa Hotel, responded to this reviewResponded October 19, 2017

Dear guest,
Thank you very much for your time on leaving a review regarding your recent stay with us at The Crown Spa Hotel in Scarborough.
I am glad to read your positive comments regarding all the departments, they are very much appreciated.
Hope to welcome you back in the future
Kind regards
Philippe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2017

The first thing on arrival is the difficulty in finding a place to park. The hotel apparently does have a car park but I am not sure of its location and you guessed it right it is full. The general ambience if fair. On booking they do not take your newspaper vouchers, you have to buy a paper from them.This is not right most people these days subscribe to a newspaper these days. The breakfast is above average except that you would need to put the toaster on with your bread as soon as you arrive otherwise it iwould be a long weight. The rooms are alright nothing to write home about. We did have a sea facing room, it faced a private house and the could easily see us if the curtains were not drawn on our side. The food was good, we only had one evening meal at the hotel. Unfortunately Scarborough is a dump. Nothing to see and no attempts made by the local council to do the place up. A pity !

Room Tip: Ask for a sea facing room the rest are not good at all
  • Stayed: October 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Raj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Manager at The Crown Spa Hotel, responded to this reviewResponded October 18, 2017

Dear guest, thank you for your time on leaving a review.
I am sorry that you have mixe feelings regarding your stay and Scarborough in general.
There are some lovely attractions on the outskirt of Scarborough that are very much liked and visited by our guests.
Hope to welcome you back and let you know about those attractions.
Kind regards.Philippe

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Reviewed October 15, 2017

Good location, clean and nice room but over priced especially when your room looks out to a brick wall. In all fairness if you use the spa facilities, then the value is better but we did not and so for our one night stay it was very expensive for room only.

  • Stayed: July 2017, traveled as a couple
    • Rooms
    • Service
1  Thank Christian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Manager at The Crown Spa Hotel, responded to this reviewResponded October 16, 2017

thank you for taking the time to leave a review, we operate on a daily variable rate so it's always good to keep an eye on rates as we have lots of different types of room , we also have reservationists who would be more than happy to help you, we do hope you decide to stay with next time you're in scarborough
regards Graham

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Reviewed October 14, 2017

We booked last minute for two nights staying last weekend. We normally use the crown spa around 4/5 times per year but due to work commitments our last visit here was February. So what a wonderful surprise on checking in that we were upgraded to an executive room once again and found in the room a Card to welcome us back to the crown spa. This hotel is so so comfortable and luxurious and I am proud that I can come and stay here. We ate in the restaurant and as always very much enjoyed it. Everyone seems to have a smile on their face as though they really enjoy working here. Lovely to see Andrew Graham and Phillipe again. They have worked at the Crown Spa for a very long time so that surely proves the point that this is not only a marvellous place to stay but a marvellous place to work. Crown Spa keep on doing what you are doing and your guests will always keep coming back. Julie and Bob x

  • Stayed: October 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank julieEpworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Manager at The Crown Spa Hotel, responded to this reviewResponded October 15, 2017

thank you for such a lovely review, it was nice to see you again and nice to hear you have enjoyed your stay with us, hope you don't leave it too long for you next visit as we all look forward to seeing you again soon
all the best Graham

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Reviewed October 12, 2017

We were pleasantly surprised by the warm welcome and lovely room we had at the Crown Spa as this was a last minute booking. We enjoyed the benefit of the health spa, and on street parking which was free with a voucher from the desk.

Food both dinner and continental breakfast was excellent in the taste restaurant.

Room Tip: Comfort Rooms overlooking the front would be worth going for
  • Stayed: October 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Penwyllt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Manager at The Crown Spa Hotel, responded to this reviewResponded October 14, 2017

thank you for taking the time to leave us feedback, am happy to hear how much you have enjoyed your stay with us and hope to see you again soon, Regards Graham

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