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The Crown Spa Hotel
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Reviews (5,067)
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3,905 - 3,910 of 5,067 reviews
Reviewed March 19, 2014 via mobile

My partners third year on a business trip and i always come along because the hotel is so good. Staff are friendly and helpful. Always smiling. The food is excellent quality and value for money. Chef really knows how to prepare fish (recommend the sea bass). If you want informal dining choose sports bar but can have a large carte menu anywhere. It's a nice relaxing walk into town with tremendous views. Always have a sea view. It's amazing. All rooms are different in character from modern though slightly smaller exec rooms to larger traditional superior. Room 112 has large balcony and spacious bathroom. Nice and relaxing lounge area. Wouldn't stay anywhere else in Scarborough.

Stayed: March 2014, traveled on business
Thank julesnottm7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Customer Services. at The Crown Spa Hotel, responded to this reviewResponded April 4, 2014

Thank you for writing a positive review.


We are pleased that you have enjoyed your recent stay with us and do we hope that you continue to return as we would look forward to welcoming you back. I shall pass your kind comments on to the rest of the staff and management at The Crown Spa Hotel. The Crown Spa Hotel is renowned for its good food offering the best in beverage and dinning for all occasions. We are proud to use the very best of local produce, the Taste cafe Bar is also a brilliant place for good tea and coffee.


May I recommend booking through our direct website or over the telephone as you will benefit from our advantage offer. Thank you again for taking the time to leave feedback, it is important to us and shall be used to improve the hotel for future guests. Room 112 is one of our Deluxe Feature rooms with a sea view and balcony, these are beautiful rooms and you also have the option of enjoying continental breakfast on your balcony whilst enjoying the sun rise ahead of you.


With Kind Regards,

Cherry Knaggs-Shaw / Customer Services.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014 via mobile

Only stayed here for one night whilst on a business trip but would readily stay here again.
Rooms were of an excellent standard with everything anyone could want. Thought the call from reception 30 mins after we checked in to ensure all was ok with the room was a nice touch
Breakfast was hearty yet very tasty - set us up well for the day

Stayed: March 2014, traveled on business
Thank Pete J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Customer Services. at The Crown Spa Hotel, responded to this reviewResponded April 4, 2014

Thank you for writing a positive review.


We are pleased that you have enjoyed your recent stay with us. I shall pass your kind comments on to the rest of the staff and management at The Crown Spa Hotel. As a valued customer you are our number one priority and we wish to make your hotel experience as enjoyable as possible.
A good day deserves only a good breakfast and we are proud to use the finest Yorkshire ingredients in preparation for our breakfast.


We do hope that you return and would look forward to welcoming you back. May I recommend booking through our direct website or over the telephone as you will benefit from the advantage offer, which includes unlimited wifi, 10% discounts from your food and more.


Thank you again for taking the time to leave feedback, it is important to us and shall be used to improve the hotel for future guests.


With Kind Regards,

Cherry Knaggs-Shaw / Customer Services.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

Had the most fabulous relaxing weekend with my best mates at the Crown Spa Hotel, Scarborough.
Body wrap in champagne and gold with head massage. Then full body massage and facial with gold pearl and champagne and finished with final head massage again. All after a morning in swimming pool, Jacuzzi, sauna, Turkish hot steam room, cool lemon grass steam room and foot spa's. beautiful salad lunch yesterday too. Then today back into the pool, steam rooms etc. It has been the most awesome weekend I've had in I don't know how long.
The staff in the hotel, restaurant and spa were so helpful, friendly and efficient which helped to make the whole weekend brilliant. The rooms are very comfortable and the whole place was spotlessly clean and fresh. It's the most relaxed and pampered I've ever been. The whole experience was absolutely fantastic. I would recommend it to everyone!

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank JanF610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Customer Services. at The Crown Spa Hotel, responded to this reviewResponded April 4, 2014

Thank you for writing a positive review.


We are pleased that you and your friends have enjoyed your recent stay and spa treatments. The health spa offers a wonderful serene atmosphere and as a hotel guest you do receive full use of our award winning spa and gymnasium. I shall pass your kind comments on to the rest of the staff and management at The Crown Spa Hotel.


We do hope that you return, possibly join us for a salad lunch on the front terrace in the summer months, whilst enjoying the beautiful views ahead! May I recommend booking through our direct website or over the telephone as you will benefit from our advantage offer. Also please view our spa and romance packages, which include many added benefits such as chilled wine in your room on arrival, early check in, late check out and much more to ensure your experience is extra special.


Thank you again for taking the time to leave feedback, it is important to us and shall be used to improve the hotel for future guests.


With Kind Regards,

Cherry Knaggs-Shaw / Customer Services.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

We have just returned from the Crown Spa Hotel and it was fantastic! Top floor sea view room was superb, staff were excellent right throughout the hotel. Location is great, close enough to the centre for some night life yet out of the way enough for peace and quiet. It was warm enough this weekend to leave the windows open at night and the sound of the sea was very relaxing. We stayed here as a treat to ourselves after a painful bereavement recently, something that some of the staff were aware of and we felt we were really well looked after. WiFi connection was fast, Spa and health club facilities were excellent. Very highly recommended!!

Room Tip: Top floor sea view rooms are a little more expensive, but well worth it for a treat!
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ChrisBebbington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Customer Services. at The Crown Spa Hotel, responded to this reviewResponded April 4, 2014

Thank you for writing a positive review.


We are pleased that you and your partner have enjoyed your recent stay with us. We are extremely lucky to be in such a superb location, surrounded by beautiful scenery whilst being near to the town centre and the foreshore. There is much to be enjoyed in the local area and for all ages. I shall pass your kind comments on to the rest of the staff and management at The Crown Spa Hotel.


We do hope that you return and would look forward to welcoming you back. May I recommend booking through our direct website or over the telephone, here you shall benefit from our advantage offer. Also I highly recommend viewing the spa and romance packages which include many added benefits to ensure that your experience is extra special. Alternatively our spa treatments are preformed by highly qualified and experienced therapists, making you feel indulged and rejuvenated. I recommend pre-booking any treatments as they are extremely popular.


Thank you again for taking the time to leave feedback, it is of great importance to us and shall be used to improve the hotel for future guests.


With Kind Regards,

Cherry Knaggs-Shaw / Customer Services.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

Wew have just returned after one night stay and we could not have picked a better hotel. We decided to upgrade to a sea view and wow fantastic views. Everything you need is there, lovely food relaxing atmosphere and the spa treatments and the pool facilities outstanding. I believe we are going back in August for our wedding anniversary as a surprise ! One thing I would suggest when booking is book a car packing space it well worth the £6 p\night. You can get a voucher for road parking but u might have to walk a way

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Customer Services. at The Crown Spa Hotel, responded to this reviewResponded March 23, 2014

Thank you for writing a positive review.


We are pleased that you have enjoyed your recent stay with us. We do hope that you return and would look forward to welcoming you back. May I recommend booking a Deluxe Feature room with a sea view and balcony. You may enjoy your breakfast on the balcony whilst watching the sun rise which is simply breath taking above the harbour and bay. As you wish to celebrate your wedding anniversary I would also recommend viewing our romance packages which include many added benefits and ensure your experience is extra special.


I shall pass your kind comments onto the rest of the staff and management at The Crown Spa Hotel. Thank you again for taking the time to leave feedback, it is important to us and shall be used to improve the hotel for future guests. I recommend booking through our direct website or over the telephone as you can benefit from our advantage offer here.


With Kind Regards,

Cherry Knaggs-Shaw / Customer Services.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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