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“Fantastic!!!”

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The Crown Spa Hotel
Ranked #5 of 26 Hotels in Scarborough
Certificate of Excellence
Reviewed April 6, 2013

From start to finish this hotel was superb! We live in Scotland but originate from Leeds and know Scarborough and love Scarborough very much. We have stayed in many hotels in and around Scarborough the last 15 years and since finding the Crown for this last break (1 week at the beginning of April) we will certainly ONLY book the Crown for subsequent visits to Scarborough. If you are visiting Scarborough and want the VERY BEST HOTEL EXPERIENCE (but not silly hotel prices) you would be really daft if you ignore this review and don't look into booking a room at the Crown. We will definitely be returning! What a super holiday - I wish we were still there!

Room Tip: All rooms are good as the hotel is in a quiet location away from the hustle and bustle of the main f...
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  • Stayed: April 2013, traveled as a couple
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Thank 82JulieB82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Manager at The Crown Spa Hotel, responded to this reviewResponded April 11, 2013

Thank you for your such a positive review, I am delighted that you had an enjoyable stay and that the staff and facilities were as expected. I will pass on your positive comments to the staff and management and look forward to you visiting the Crown in the future.

Kind Regards

David Chambers Operations manager

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4,202 - 4,208 of 5,005 reviews

Reviewed April 5, 2013

I took a friend here for a forthcoming birthday treat. We had a room on the third floor overlooking the sea. The room was very clean and nicely furnished. Beds comfortable, lovely modern bathroom and bathrobes provided. Reception staff were very pleasant and I was provided with a parking disk and found a place right opposite the front door. We didn't have breakfast in the hotel but made use of the excellent spa and pool facilities before taking a short walk and finding a quiet cafe for breakfast. We did, however have a lovely fresh seafood platter for lunch at the hotel. I would definitely stay here again.

Room Tip: Book a superior sea view room.
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  • Stayed: April 2013, traveled with friends
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Thank Jennifer3520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Manager at The Crown Spa Hotel, responded to this reviewResponded April 11, 2013

May I first of all say how delighted I am to hear you had a wonderful stay with us, we really do appreciate hearing the great comments made as it is no easy task attempting to please all of the people all of the time.

I will certainly pass on your comments to the staff as they strive to ensure that our guests have an enjoyable stay, so they'll be pleased that their efforts don't go unnoticed. We very much look forward to welcoming you back to our hotel very soon.

Kind regards,

David Chambers

Operations Manager

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Reviewed April 3, 2013

We booked the hotel at the last minute, basing on good revues on tripadvisor. Booked a standard double room and very pleasantly surprised being upgraded to a sea view room. Brilliant room, view was so stunning we turned the sofa around to look at the sea which was is full assault due to strong easterly wind. The position of the hotel gave us what was needed - lots of exercise - as we walked from one end of Scarborough to the other quite a few times over the 3 days we stayed.
It was extremely cold outside so at the end of each day we used the gym and spa to warm up which was truly ace. In the mornings we used the gym before venturing out for the day.
We used the restaurant one night - very nice quality and probably about the right price.
Another night we had bar snack which was good along with great service in the bar.
We chose room only basis - breakfast quite expensive and many good options in Scarborough (check tripadvisor for options)
Overall the staff, reception, bar, restaurant, spa were all very friendly, helpful and made our stay very pleasant indeed.

  • Stayed: March 2013, traveled as a couple
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Thank 81RichardB81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Manager at The Crown Spa Hotel, responded to this reviewResponded April 11, 2013

Thank you for taking the time to write such a detailed and positive review. The sea has been amazing over the last couple of weeks with the spring tides and the Crown is a great venue for storm watching.

We are currently reviewing all of our menus and are hoping to offer a few new ideas for breakfast that should fit everyone’s budget.

I will certainly pass on your comments to the staff as they strive to ensure that our guests have an enjoyable stay, so they'll be pleased that their efforts don't go unnoticed. We very much look forward to welcoming you back to our hotel very soon.

Kind regards


David Chambers Operations Manager

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Reviewed April 3, 2013 via mobile

Really good location and nice big room the bed was so comfortable and the pillows were to die for! Lol. Amazing shower. Spa was lovely booked myself in for earthly heaven half day package a bit pricey but was nice. Parking is a bit of a problem though if your lucky enough to get one outside then it's good if not it's a bit of a problem. But not massive. The wi fi wasn't so great either but I wasn't really there for wifi ! Lol. Also as we stayed for 2 nights the people came round to bring more towels for us and more coffee etc. I was not very impressed with the fact they handed over the little milk pots to my partner and one dropped on the floor and they just kicked it into the room and I thought that was very poor customer care. But overall was a nice stay and will stay again in the near future

  • Stayed: April 2013
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Thank AEBuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Manager at The Crown Spa Hotel, responded to this reviewResponded April 11, 2013

Thank you for taking the time to write a review. We have had some great offers on over the winter months and prices have been very competitive and struggle to see how we can be described as overpriced.

We do read and respond to all reviews and use them to better the experience for future guests.

Kind regards

David Chambers Operations Manager

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Reviewed April 3, 2013

Just returned from a one night stay at the Crown Spa Hotel. We stayed in an executive room on the fifth floor.

Plus points

The room was reasonably clean and very comfortable
Decor was pleasant
The room was spacious
Bed comfortable
Nice bathroom with tv over bath and "rainforest" shower
On road parking permit was provided free
Free spa facilities

Negatives

Mood lighting in the bathroom was green!
Shower curtain not screen
The room was very very hot but was made bearable by a ceiling fan
Main tv was badly positioned and couldn't really be viewed from the bed

All in all we felt that this was good value accommodation and we would return.

Stayed: April 2013, traveled as a couple
Thank foodfan12_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Manager at The Crown Spa Hotel, responded to this reviewResponded April 11, 2013

Thank you for taking the time to write a review and for pointing out both positives and negatives. We do read and respond to all customer feedback and when we feel the negatives are something that detracts from the customer experience we do try to amend them.

I will pass on your comments to the staff and do hope that you return to the Crown on your next visit to Scarborough.

Kind regards

David Chambers Operations Manager

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Reviewed April 2, 2013

Although in the cheapest room, it was large, comfortable and come with all the fixture and fittings you would expect. A big plus is the free use of the Spa, leisure facilities and WiFi and it location which means that after a day of pottering around Scarborough, you can go an chill in the Spa on an evening. The only down side is the on street parking which can fill up quickly meaning you may have to park a bit away from the hotel. Other than that I would fully recommend this place.

  • Stayed: March 2013, traveled as a couple
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Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Manager at The Crown Spa Hotel, responded to this reviewResponded April 11, 2013

Thank you for taking the time to write a review, I am delighted that you managed to have a chilled out visit and took full advantage of all the facilities on offer.

I will pass on your comments to the staff and do hope that you return to the Crown on your next visit to Scarborough.

Kind regards

David Chambers Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2013

We stayed at the crown spa over Easter. Our room on the second floor was reasonable, clean, good size bathroom. Pretty average really, squeaky bed, good soundproofing from adjoining rooms. The negative to the hotel was the food. Breakfast was good, restaurant was unremarkable, pretty average, bar food menu poor. The first day we ordered local catch of the day which closely resembled frozen plaice in breadcrumbs and half a dozen frozen chips. The second day we ordered gammon steak, which when presented was two slices of back bacon, on top of each other. We offered feedback to the chef, the return comment was... This is how our butcher cuts it (wow)! With again six chips. We promptly ordered two extra portions of fries. My advice would be to either go for a burger, panini or club sandwich (these looked reasonable) or go somewhere else. The spa was fantastic, great helpful staff and a wonderful experience, I would highly recommend. The bar staff were most accommodating to our party of eight, one particularly helpful barman (skinny beard chap) who entertained us most afternoons was extremely kind and welcoming. Staff certainly the greatest asset of this hotel.

  • Stayed: March 2013, traveled as a couple
    • Value
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Thank halksworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crownspahotel, Manager at The Crown Spa Hotel, responded to this reviewResponded April 11, 2013

Thank you for taking the time to write a mostly positive review. The gammon steak that we received from our butcher had been cut to the wrong specification and was not back bacon but two smaller thinner pieces of gammon. All of our fish is purchased fresh and we have two deep fried fish on the menu one is in breadcrumbs which are made fresh the other is in batter, I am sorry that these dishes were not to your liking.

I will pass on your comments to the staff and do hope that you return to the Crown on your next visit to Scarborough.

Kind regards

David Chambers Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Crown Spa Hotel

Address: Esplanade | South Cliff, Scarborough YO11 2AG, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Scarborough
#4 Romantic Hotel in Scarborough
#4 Family Hotel in Scarborough
Price Range: $95 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crown Spa Hotel 4*
Number of rooms: 115
Official Description (provided by the hotel):
The Crown Spa Hotel, Scarborough's first hotel built in 1845. The interior of the Crown still contains many of the original architectural features which is why it is often featured in many film and television productions. Along with an excellent restaurant the hotel includes the Crown Spa catering for spa treatments and health club facilities including 40ft pool, large Jacuzzi, 5 heat experience rooms and well appointed gym and studio. ... more   less 
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Also Known As:
The Crown Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown

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