We decided on another pre-Christmas break at Scarborough's Crown Spa Hotel, based on two previous very happy stays. We weren't disappointed. We arrived a little early for check in, and were offered complimentary coffee in the lounge while we waited. Check in was quick and straightforward, and we were upgraded to a penthouse sea view room, which was perfect. We were also given a free parking voucher which lasted the duration of our stay. We had a courtesy call from reception after an hour or so to check if we were happy with the room. The bed was very comfortable, the room was toasty warm, the en-suite was impressive with its integral TV at the end of the bath, and the included wi-fi was faster than anything I ever experience at home! We made full and daily use of the pool & spa facilities, which were well maintained and a pleasure to experience.
Continental breakfast was included in our deal, and this was very substantial, keeping us going well through the day. We used the Taste Bar restaurant on our second evening, and this was the only slightly negative experience - an elderly couple came in after us, but before we had given our order. It appeared to us that the staff were very keen to 'look after' this couple, and, indeed, their order was taken before ours, and a great deal of fuss was made of them. My partner had a word, and our order was taken shortly afterwards. The food, when it came, was very good. I mentioned our experience on checking out, and received an apology. This might seem a minor matter, but the point is surely that our money is as good as anyone else's, and if you are paying for four star service, you should get it.
Overall, we once again enjoyed our stay very much, and hope to be back before next Christmas.
- Official Description (provided by the hotel):
- The Crown Spa Hotel, Scarborough's first hotel built in 1845. The interior of the Crown still contains many of the original architectural features which is why it is often featured in many film and television productions. Along with an excellent restaurant the hotel includes the Crown Spa catering for spa treatments and health club facilities including 40ft pool, large Jacuzzi, 5 heat experience rooms and well appointed gym and studio. ... more less
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- Also Known As:
- The Crown Hotel Scarborough
- Crown Spa Scarborough
- Scarborough Hotel Crown