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“Good hotel, lovely staff”
4 of 5 bubbles Review of Wrea Head Hall

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Wrea Head Hall
Ranked #1 of 28 Hotels in Scarborough
Certificate of Excellence
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good hotel, lovely staff”
4 of 5 bubbles Reviewed September 1, 2013

Stayed at Wrea Head Hall over the weekend (30th August - 1st sept). First impressions are very good, the hotel and grounds are beautiful from the outside, there is sufficient parking and easy access. We had spoken to Anne on the telephone before arriving to confirm details of a room change and early check in (both were accommodated without any hassle) and it was Anne who check us in when we arrived. All of the staff we met during our stay were polite, chatty and helpful, nothing was too much trouble - no training needed despite what some other reviews say. The room was large, clean and had a beautiful view even though it wasn't a recently renovated one like some of the others. We had breakfast both mornings and enjoyed it very much. We would definitely stay here again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauradanielle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,807 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (477)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Hambleton, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed September 1, 2013

Disappointing visit for us and did not meet expectations, checking in staff uninterested. Good luck however as in the future the renovations will make this a stunning hotel. Avoid the venison chocolate sauce and spicey cabbage, in edible, but the seafood risotto is lovely. Need to invest in hospitality trained staff and not rely on what appeared to be relatives/friends?

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerald A, Owner at Wrea Head Hall, responded to this review, September 3, 2013
Thank you for taking the time to comment on your experience at Wrea Head Hall, I am pleased that you liked the refurbishment work that we are undertaking to restore the building. I am concerned to read your other comments as they do not meet with the experiences of our other guests or the 900 who have taken the time to place a review on TA. We do remember your visit to our restaurant well as we had already had a complement from another guest that the same dish was outstanding that is why we spent time asking you what it was that was wrong with the dish as it seemed strange to have such conflicting comments on the same night, Your said that the Venison was cooked perfectly but you found the sauce strong and the cabbage over spiced, Chef tasted the dish and did not find anything incorrect. As for the staff the majority have been in the hospitality industry for many years, we do have a number of junior staff as any restaurant or Hotel would have during the summer months but all are trained before entering our restaurant. As for reception we would normally take time to discus people’s daily activity on arrival unless we happened to be dealing with a number of different things at the same time but this is a very rare occurrence again reflected in other people’s comments. We do take a lot of pride in trying to provide a high level of service so I am disappointed you felt we had failed to do so on this occasion.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Assen, The Netherlands
Level Contributor
9 reviews
4 hotel reviews
5 of 5 bubbles Reviewed August 31, 2013

This hotel is excellent! I stayed with my wife and our two teenage sons for a week and it was just fantastic. Our rooms (1 superior, 1 standard) were not yet refurbished, but still very comfortable. The food in restaurant 1881, breakfast and dinner, is very well cooked and served. Staff is very helpful and friendly. Definitely a place to return to.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DutchFam_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hereford, United Kingdom
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed August 30, 2013

A charming and welcoming hotel in a simply beautiful setting. Rooms are first class and you are able to choose availablity via the web site having a view of each room on offer - great idea.
Food was excellent and impeccably served. Well done the Management Team.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STAMFORD c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
1 review
5 of 5 bubbles Reviewed August 29, 2013

My wife and I stayed for a midweek break mid August. As soon as we arrived we were looked after very well by reception and staff. We were escorted to our room no. 15 which was off very high standard with very nice bathroom. Enjoyed Pyms in the afternoon served in the conservatory.
The dinner served was off very high standard.
Hoping to come back in December for longer break.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryszard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

Stayed for a midweek break in early August. Very relaxing with a staff really on the ball in the bar, dining room and reception. Interesting and enjoyable dinner menu each night. We were in Room 10, as yet not refurbished.Very comfortable but a few bits needing attention on the bathroom tiles. Would certainly visit again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed August 27, 2013

This Hotel is undergoing refurbishment, lovely country setting. Been before many years ago
never stayed.We had a lovely lunch staff very friendly. Shown round newly refurbished bedrooms stunning. Will stay when we can

  • Stayed August 2013, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank hyacinth666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wrea Head Hall

Property: Wrea Head Hall
Address: Wrea Head, Scarborough YO13 0PB, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotel in Scarborough
#2 Family Hotel in Scarborough
#4 Business Hotel in Scarborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wrea Head Hall 3*
Number of rooms: 19
Official Description (provided by the hotel):
Offering truly breathtaking, uninterrupted views across the Yorkshire countryside that must seen to be believed, Wrea Head offers arguably on of the most beautiful setting of all Scarborough hotels. Surrounded by the endless scenery of England’s most beautiful county – from the heather filled Moors and scenic Dales to the spectacular Yorkshire heritage coastline – you can choose make your break as active, or relaxing, as you like. ... more   less 
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Also Known As:
Wrea Head Country Hotel
Wrea Head Country Scarborough

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