I have just returned from another great weekend at The Delmont with the Denis Collier Country Music weekend which has, and still takes place in that hotel three times a year for the last 21 years, with the same regular people. It's a family run hotel with a relaxed atmosphere, the staff have always been, and without exception, polite and helpful. It is not a five star hotel and the realistic prices reflect this. It is such a shame that too many English hotels these days have to reduce prices to a minimum in order to attract customers for low cost stays. This is without doubt, bound to have an impact on the maintenance of certain areas and the number of staff that it affords. The family always endeavour to keep their customers happy and if there are complaints these are usually dealt with to a satisfactory conclusion, and as long as the main things are in order, i.e. linen, towels and food ok that's fine as not much time is spent in one's hotel room usually. It is also a shame that most comments are usually received with negative feedback - happy customers (and there were plenty in our party) usually pass their comments on to only friends and family, however, they have all booked in for the next DCL break at The Delmont.
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