After booking the holiday online, me and my family were expecting a fun packed holiday, where the adults and children of the family could relax and have fun together, but we wasnt prepared for the complete opposite. First of all we noticed the customer service on the site was awful, as there was hardly no management on the entertainment complex, as there wasnt regular "pass checks" which made me and my family feel unsecure as anyone could get on the site. Moving on the caravan was at a moderarty state when we arrived. when we first experienced our first night on the entertainment complex we found the arcade to be very small, the swimming pool to be very poor in cleanliness and the entertainment was absolutly shocking e.g the room for the entertainment was very compact, the purple coats or what ever you call them where very bad at entertaining and they couldnt sing or dance properly, the kids entertainment was also very bad with hardly show of sparky one of the kids fravourite attractions of the holiday park and there was no daytime clubs for the kids, all they could do is go to the park or ball room.
The only good thing about the holiday park was that it is at a good location with scarborough and filey as close big beach towns, also the food was quite good on the site (thats about the only thing) . Even if park resorts ever offered me a free holiday i wouldnt go, as i feel it was a wasted 1 week of my life. Instead i would rather book a usual holiday with butlins at skeggness, where the site has a lot more to offer to customers, with really good children and adult entertainment e.g children entertainment starts at about 8am and good night entertainment for all the family to enjoy. Plus the customer service is excellent, with a red coat round every corner to offer help.
So i would strongly reccomend you not to go.
- Official Description (provided by the hotel):
- It's all action stations at this fabulous Park near the seaside resort of Scarborough. With a great choice of entertainmnet you'll be toe tapping and hand clapping all night! Facilities include a fun pool with flume, all weather multi sports court, adventure playground, crazy golf and soft play area, volleyball and basketball. ... more less
- Also Known As:
- Cayton Bay Holiday Park - Park Hotel Scarborough