We booked this guest house via the internet, to attend the annual jazz festival in Scarborough.
We will certainly return to Scarborough for the jazz, but we most certainly will not return to the Esplanade Gardens.
The guest comments book on the hall table must have been written by members of the proprietors' family, as they were uniformly positive and emphasised how welcoming the owners were. We saw no evidence of this at all; we were greeted with great reluctance and with no attempt to engage. All attempts on our part to chat with the pair were rebuffed.
The guest house itself was perfectly adequate, the rooms were clean and functional. The guest house is certainly value for money. The breakfast (Included in the price) was tasty and well presented.
However on a social level, especially at breakfast time, we were greeted with stony silence or curt monosyllables.. It's a great pity that the owners could not have made a little effort to communicate with us, we would very likely have booked again for future years. As it is, the five of us all felt that the owners were not in the least interested in their guests, instead treating us as a nuisance that had to be borne for the duration of the weekend.
- Official Description (provided by the hotel):
- The Esplanade Gardens is a family run, non-smoking guesthouse built in the Victorian era; a Scarborough guesthouse of great charm and warm hospitality, in an outstanding location. We are open all year round and provide attractively decorated, clean, comfortable rooms, a hearty breakfast and a friendly lounge bar serving bar snacks for our guests. The Esplanade Gardens is situated just 200 yards from the cliff lift down to the Spa Complex and just a 15-minute walk from the town centre. ... more less
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