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“Good old fashioned service”

Fields of Sidmouth Coffee Shop
Ranked #12 of 81 Restaurants in Sidmouth
Certificate of Excellence
Price range: $8 - $16
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Restaurant details
Dining options: Lunch, Breakfast, Reservations
Description: The Award Winning Fields of Sidmouth Coffee Shop is located in the only department store in the town. It offers morning coffee, light lunches, special menus, afternoon and cream teas with a full waiting service. Food is prepared from locally sourced fresh produce and home-made whenever possible.
Reviewed November 27, 2013

Everything about this cafe is high standard from the smart staff to the delicious cakes and sandwiches. Service is always good, as it is throughout the store. Good value too.

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Thank casbenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOSCJ, Public Relations Manager at Fields of Sidmouth Coffee Shop, responded to this reviewResponded November 28, 2013

Thank you for your fantastic review of Fields Coffee Shop.

We are delighted to hear that you enjoyed the standard of service and food.

We look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 - 184 of 288 reviews

Reviewed November 22, 2013

We recently visited Fields for coffee and were so disappointed. After a short wait we were shown to a table and the waitress said she'd be back shortly for our order - we sat waiting patiently to give our order while the same waitress went around several tables asking if everything was okay. The lattes we ordered bore no resemblance to a latte, it was thin watery coffee served in small latte glasses and had no distinct coffee taste. We wished we'd ordered the house coffee. The toasted teacakes were running in butter, it would have been more appetising to have a portion of butter to use as little or as much as required. The gentleman on the till made no small talk to make you feel a valued customer. It was such a different experience to our previous visits.

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2  Thank Annie1141476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOSCJ, Public Relations Manager at Fields of Sidmouth Coffee Shop, responded to this reviewResponded November 28, 2013

Thank you for visiting Fields Coffee Shop and for leaving us a review. We are sorry to hear that on this occasion our standards did not meet your expectations.

It is unfortunate that you were not aware it is possible to have butter "on the side" for your teacake. The majority of our customers do prefer the butter already spread "lavishly", but other options are available on request.

We have noted your comments regarding the coffee. The issues concerning staff will be dealt with in our detailed staff training programme.

May we once again thank you for bringing these matters to our attention and we hope that you will allow us to be of service to you again in the future.

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Reviewed November 22, 2013

This was our first visit to Fields and it was lovely to see the waitresses in nice clean black and white uniform which looked so smart we were shown to a table and given the menu which was very good with quite a bit to choose from and there was not a very long wait for or food even though it was a busy time. It was well presented and everything tasted nice and fresh with a nice pot of tea to finish off no cup and tea bag job. I thoroughly recommend a visit to the restaurant if you are in Sidmouth any time.

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Thank Sonia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOSCJ, Public Relations Manager at Fields of Sidmouth Coffee Shop, responded to this reviewResponded November 28, 2013

Thank you for your lovely review following your first visit to Fields and the Coffee Shop.

It is always good to hear that our customers appreciate our uniformed waiting staff. We are also very pleased to hear that you praised the menu choice and the food which you ordered.

We really appreciate your recommendation and hope to see you again in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2013

As a previous review commented.'Step back in time'
One could almost expect to see Captain Peacock Mrs Slocombe and co hovering in the back ground.
Always first rate service across the whole store.
As for the Tea Cakes just don't drip the butter on your clothes. yum yum.

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Thank Anthony V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOSCJ, Public Relations Manager at Fields of Sidmouth Coffee Shop, responded to this reviewResponded November 28, 2013

Thank you for your excellent review of Fields Coffee Shop.

It is very pleasing to hear that you enjoy the charm of table service and the deliciously naughty and ever popular teacakes!

We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2013

When visiting Sidmouth we usually have lunch at Fields as it is always clean with a good choice of menu and the use of mobile phones is not permitted in the Coffee Shop. The staff are always pleasant, helpful and efficient.

1  Thank jamesfurze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOSCJ, Public Relations Manager at Fields of Sidmouth Coffee Shop, responded to this reviewResponded November 28, 2013

Thank you for taking the time to write a review for Fields Coffee Shop.

It is good to hear that you like the menu choice, service, our cleaning standards and the "mobile- free" area.

We look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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