I stayed two nights here with my son for a school sporting activity. I was not impressed with the state of the bathroom, it was run down and it needed refurbishing. We ordered for two single beds but found the room with one double bed, but to their credit they made up a sofa bed whilst we had dinner. Although the receptionist was polite I was told that it was "only a request" which was a very unimpressive response, particularly when the room was booked months in advance so no excuse (and this was the case for other team mates too). (Imagine in a restaurant "requesting" chicken but being served beef.....) The service in the bar area was poor and prices way too high eg. one scoop of ice cream cost £4.50. They forgot my son's orders and he had to wait for 40 minutes for a hamburger, which arrived with apologies. It also took them 25 minutes to serve some ice cream to a friend. The swimming pool was also run down and there was rust around the whirl pool. There were sadly lots of hidden extras e.g. Wifi (free in reception area but not in your room??!!) and car parking both of which should be included in the price (however tokens were handed out for the car parking so not sure if the hotel is serious about this or not.....) Luckily I travelled with friends while I was there. Not good value for money and a very run down 4 star hotel in my opinion. Will return if I have to but will try and avoid.
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- Also Known As:
- Copthorne Slough - Windsor Hotel Slough
- Copthorne Hotel Slough